711 S Kirkwood Rd, Kirkwood, MO 63122, United States
The last 6 months of my mom’s life were at Manor Grove. We were new to the area and asked a local lawyer for a recommendation. It was a terrible place for someone who had a stroke and needed almost total help. We were there daily to participate but couldn’t be there 24/7 and I regret trusting the people there. The Aids were not just bad, some were abusive. I think they are mostly agency aids hire day to day. No consistency in developing a relationship because new aids came and went often. I have photos of the damage done to My mom’s arm when someone tried to pull her up. Looked like the person had long fingernails and mom had long gouges in her arm. They tried to conceal those from us. I waited a long time to write this review thinking with time all things pass. But this place was not managed well and profit was their motivation not quality assistance. Sandra was the head nurse and she was great. But she had no control over management or the quality of the aids. My mom once told me that the aids talked amongst themselves about how they hated the job and were underpaid. I guess they thought the patients could not hear them! . That’s pretty stupid. Plus the cost was very high but we thought we were paying for the best care possible. First experience with this. The experience was terrible for my mom and I will always regret that. I would not recommend Manor Grove.
Read More ReviewsThe last 6 months of my mom’s life were at Manor Grove. We were new to the area and asked a local lawyer for a recommendation. It was a terrible place for someone who had a stroke and needed almost total help. We were there daily to participate but couldn’t be there 24/7 and I regret trusting the people there. The Aids were not just bad, some were abusive. I think they are mostly agency aids hire day to day. No consistency in developing a relationship because new aids came and went often. I have photos of the damage done to My mom’s arm when someone tried to pull her up. Looked like the person had long fingernails and mom had long gouges in her arm. They tried to conceal those from us. I waited a long time to write this review thinking with time all things pass. But this place was not managed well and profit was their motivation not quality assistance. Sandra was the head nurse and she was great. But she had no control over management or the quality of the aids. My mom once told me that the aids talked amongst themselves about how they hated the job and were underpaid. I guess they thought the patients could not hear them! . That’s pretty stupid. Plus the cost was very high but we thought we were paying for the best care possible. First experience with this. The experience was terrible for my mom and I will always regret that. I would not recommend Manor Grove.
Everyone of my Patients are like Family and I treat them as such. I fell in love for each and every one of them. Now I left nursing behind. I left because now I'm getting to old to take care of the ones I love now since I'm older.
Manor Grove has been a huge blessing for our family. We researched a number of nursing homes and decided to send my wife's parents here. We're so glad we did. Manor Grove feels like a community where everyone who works there knows the residents and truly cares about them. My wife gets calls when something seems off with her parents - when they had a mild cough, or did not seem as happy as usual. We were amazed that they were on top of it, and let us know! Both my wife's parents have very challenging behaviors often and Manor Groves consistently works with them. They have incredible patience and are true professionals. We go visit them regularly, and you can tell they are really well taken care of. I hope we don't need a nursing home for a long time, but both my wife and I have said that if we ever need it, we would both want to be in a place like Manor Grove!
We had an elderly friend that we had to place in Manor Grove and then she was placed on hospice. All I can say is Manor Grove took excellent care of her the staff really cared about her and took wonderful physical care of her. Manor Grove may seem dated when you walk in the door but look past that the care they provide is stellar!
I deliver prescriptions to nursing homes and so I get to see behind the scenes in a lot of facilities. What impressed me about Manor Grove was seeing staff engaging with residents, treating them like truly cared for family, above what I have seen anywhere else. The residents seem happier and more alert. If I had to go into a nursing home, Manor Grove would be my choice.
More Senior Care near Kirkwood, Missouri
