1501 Blenheim Farm Lane, Havre De Grace, MD 21078, United States
Mom was put in here Christmas Eve of 2024 for 20 days of rehab. The actual staff who interact with the patients are really great. They're attentive, friendly. but, MOST importantly, they talk and interact WITH the people! They don't look down at them or talk down AT them. They come in with a smile on their face and they really brighten her day. That being said, I can't say the same for the doctors, et al. I have requested to be contacted by them concerning Mom's care and treatment. It's now 1/22/25, and NOTHING! She spends most of her time in her room and has a nice roommate in a good sized room. She has a great view of the bathroom sink (if the door's open).There is a window on the side, but all she sees is the tops of trees. One of the things that was disturbing is the rugs in the 1st waiting area, and the large rug in the lobby. I was escorting a friend who uses a walker toward the exit. He almost tripped and fell because the edge of the rug! He would have fallen had I not grabbed him and he's 92. I helped him over the rug which had folded over about a good foot! The rug was not securely on the floor. This is a safety issue for people who use walkers, canes, etc. People sitting at the desk never looked over or got up! Made it to the automatic doors to the final room. And again, he almost tripped on the rug! Elderly people don't always pick their feet up when walking, they kind of shuffle.
Read More ReviewsMom was put in here Christmas Eve of 2024 for 20 days of rehab. The actual staff who interact with the patients are really great. They're attentive, friendly. but, MOST importantly, they talk and interact WITH the people! They don't look down at them or talk down AT them. They come in with a smile on their face and they really brighten her day. That being said, I can't say the same for the doctors, et al. I have requested to be contacted by them concerning Mom's care and treatment. It's now 1/22/25, and NOTHING! She spends most of her time in her room and has a nice roommate in a good sized room. She has a great view of the bathroom sink (if the door's open).There is a window on the side, but all she sees is the tops of trees. One of the things that was disturbing is the rugs in the 1st waiting area, and the large rug in the lobby. I was escorting a friend who uses a walker toward the exit. He almost tripped and fell because the edge of the rug! He would have fallen had I not grabbed him and he's 92. I helped him over the rug which had folded over about a good foot! The rug was not securely on the floor. This is a safety issue for people who use walkers, canes, etc. People sitting at the desk never looked over or got up! Made it to the automatic doors to the final room. And again, he almost tripped on the rug! Elderly people don't always pick their feet up when walking, they kind of shuffle.
I personally wanted you all to know the exceptional care, dedication and the love you show for your patients is truly commendable and does not go unnoticed from my stay in Lorien Bulle Rock in Havre de Grave in July to September 2024. My greatest appreciation to all the at Lorien Havre Grace for being the incredible group of talented people who work together to attain amazing results for me. I want to again give thanks to the following staff that have made the ideal experience for me it starts with the caring physicians, nurses and physical therapist on the second floor. Floor staff. The housekeeping who took time to ask me about how I feel and the business office Yolanda Wanzer who assisted with my family members to make sure we understood the billing and then also to Jessica Howell and Rachel who worked on my transfer after being readmitted. I cannot thank you all enough for the extra ordinary care and getting me back to a good place so that I can live my normal lifestyle. Warm regards, William T. MOREHEAD
I've been at Lorien 2 1/2 months, recovering from extensive neck surgery. I'm being discharged back to my home tomorrow, after being successfully rehabilitated. Lorien is a first rate facility where everyone from the lady that cleans my room, to the great food served to accommodate my special diet, the doctors nurses and nurse's aids of the medical team, and especially the physical and occupational therapy team. To a person, they are friendly, professional, and competent. I hope I don't, but if I ever need rehab in the future, I would come back to Lorien without hesitation.
So pleasant to work with the professionals at Lorien, Rhonda who coordinates activities is always courteous and pleasant to schedule my Bible studies for the residents. When I arrive, Jess and Faye consistently provide the support and assistance needed to conduct a memorable service for the residents no longer able to attend their own church services. Specifically, the keyboard and tables are ready and in place for my musician and I to just walk in and begin the service. Wonderful staff from front desk greeting to the front desk farewell!!
It’s wonderful when you can find a place that treats people in their nursery home and visitors with courtesy and professionalism. I am a Pastor and have been many places that care for the elderly , and so I am very thankful to have come across this place. From the front desk to the patient rooms, everyone was kind and professional, what a breath of fresh air!!
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