700 E Brighton Ave, Syracuse, NY 13205, United States
If you love your family member do not put them under this company's "care". My uncle was here under their care for 10 days. We would come to check on him during the week and he was soiled his room smelled terrible and he was frustrated with no one to help him with simple tasks. He was also rough handled by staff. Shame on this company and the staff that was supposed to care for him your lucky I'm not in town to take legal action for this. I hope someone else in the future will because this company has a reputation for poor unprofessional care. If they cannot handle properly 10 days of care I cannot imagine longer please avoid this place at all costs!
Read More ReviewsIf you love your family member do not put them under this company's "care". My uncle was here under their care for 10 days. We would come to check on him during the week and he was soiled his room smelled terrible and he was frustrated with no one to help him with simple tasks. He was also rough handled by staff. Shame on this company and the staff that was supposed to care for him your lucky I'm not in town to take legal action for this. I hope someone else in the future will because this company has a reputation for poor unprofessional care. If they cannot handle properly 10 days of care I cannot imagine longer please avoid this place at all costs!
I have a family member in Loretto for just about a year. Long term care. Is bedridden so has to be cared for. The stories that have been related to me are unacceptable. The food is absolutely disgusting and a lot of processed food, plus served cold. Most stuff she can't eat as just gross. She has laid in soiled briefs for hours. Constantly told they are understaffed, a few CNA's are extremely rude to her and last night an RN was really rude to her. She has been very upset lately and she has complained and complained as well as her daughter and nothing ever gets resolved. Ombudsman said they are overwhelmed and are of no help. Who exactly advocates for these patients and gets resolution for these issues? Very upsetting to hear a loved one cry on the phone. Truly disturbing.
Does this nursing home facility wonder why they only have 2.4 stars ?..I'll tell you why..the staff is horrible! The way they treat their patients is disgusting..you don't like your job ..go someplace else ! I dont even want to tell you about the food there ! Rather get it from a vendor machine ..my friend is going through a horrible time with her sibling being there ! ..man up !
Disappointed with their choice in workers. A woman who is part of their staff came into our family owned business and refused to pay her bill for her birthday party, disgusting attitude and not only that but her friend she was with who had booked with us prior walked out of our establishment without paying her bill as well. Nurses are supposed to be held to a higher standard in care, they are supposed to be caring people who respect and WANT to take care of and make others feel better. Never dealt with someone more disrespectful in our place. Even gave her 200 dollars off her bill because she “couldn’t pay it” and her behavior was still so disgusting. Be careful who y’all let take care of your loved ones!
I would first like to say that I'm a healthcare worker that love working in the healthcard industry and enjoyed my time as a healthcare worker at lorreto. I think lorreto is a great place to work and grow as a essential worker, that's why I don't understand till this day why I'm not rehireable with lorreto. I was a new employee at the time and made a mistake as a new employee would. As result of my mistake a meeting was called with myself, a union rep. and nursing supervisor and when asked by my union rep. at the meeting why wasn't I offered to be retrained as a new employee when other employee's like myself was offered to be retrained, I'm sure of the answer given because it's been a while since working for your company. I'm still trying to wrap my head around why this happen to me and I've try reapplying for employment with lorreto just to be turned down. I can't use my work experience at lorreto on my resume or as a reference. I have 5+ years experience and very dependable with good attendance and work ethic. I think lorreto should not be so quick to terminate new employees but give them another chance and more training if needed. I hope you take my review into consideration and remove me from the non-rehirable list.
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