255 Roberts St, Torrington, CT 06790, United States
This should be 0 stars. This is one of the worst places I have seen for patient care. A very few of the employees might care a little. The majority don't care about or take care of the patients most of the time. I was witness to an elderly woman on a bed pan for hours screaming help me. No one responded. Meds are not given on time or forgotten altogether. The food is not fit for consumption. Burned or dried out. One nurse was screaming at a patient. No cause for anyone screaming at a patient. And the list goes on and on and on. Do not take your family member there. The place should probably be shut down due to lack of caring.
Read More ReviewsThis should be 0 stars. This is one of the worst places I have seen for patient care. A very few of the employees might care a little. The majority don't care about or take care of the patients most of the time. I was witness to an elderly woman on a bed pan for hours screaming help me. No one responded. Meds are not given on time or forgotten altogether. The food is not fit for consumption. Burned or dried out. One nurse was screaming at a patient. No cause for anyone screaming at a patient. And the list goes on and on and on. Do not take your family member there. The place should probably be shut down due to lack of caring.
I recently spent 3 weeks at Lichfield woods after knee surgery. I think the staff including the aides and the nurses were the very best I know. I love you all. A special shout out to Ashlynn who works evenings. Hands down the best. I was on Wintergreen. Pt was excellent. Our concerns were listened too and quickly addressed. The food was sparse and not good. That is the only thing I had an issue with. Everything else was top notch. To address Ashlynn again. I saw her sit holding the hand of a dying resident comforting her while she was in pain and so scared. She spent a lot of time with her. She needs a raise. The residents are lucky to have her.
Staff and rehab are good. Social workers are the best. Food is brought in from a middleman food provider and is very low grade food. MENU is just a front. They serve cold, processed foods that most of the time is not what is on schedule. My heart goes out to the permanent patients.
I think that the resident ambassador program is a very good program. Genny is very kind, compassionate, helpful and checks in on me even when my call light isn't on. She is always willing to help and has an excellent sense of humor. I'm happy that we have the resident ambassador program here. I'm very content being at Litchfield woods and am happy that I have Genny as my ambassador. I can't think of anyone better than Genny to represent the resident ambassador program.
I have been going to Litchfield Woods with my Therapy dogs for years and I remain impressed with their caregivers and staff. I get to see a great many of the patients throughout my visits and everyone is treated respectfully and with care. I'm so impressed that everyone is called by name instead of honey or dear.... There are times during my visits when a patient needs special attention and it's given with loving care. Five stars isn't enough !
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