Lions Gate

Joey G

This original review was from 4 years ago. I am updating. I think I should clarify that. I hope they have improved over the years. That said my original review was a 1 star due to unappealing food, extended periods without being checked on, short therapy session, Spartan rooms with squeaky beds and having to wheel oneself to the dining without needed assistance. All that said no harm came to my father and no major incidents occured. This is in comparison to a recent stay at another facility. Below is the original review. My standards have softened to do no harm. My father was very disappointed with his experience at Lion’s Gate Rehab. Here is his review, as he stated it to me. “The food is terrible and only offered you two options for dinner every night, neither of which you want. The room is minimal, with a thin hospital bed mattress that is plastic and makes noise with every move you make. Care is minimal. Not rude or mean, just minimal and Neglectful (forgot to pick me up for meals while in a wheelchair. I had to wheel myself. I waited for someone to pick me up for breakfast, but no one showed up, so I wheeled myself down from my room to the luncheon area and then wheeled myself back because after an hour and no one came to pick me up to take me back to my room. This happened daily for meals.) The nursing staff was friendly enough, just not offering much to be desired. My daughter, who visited, helped me do things the nurses should have, like getting in bed at night and getting to meals. Compared to other rehabilitation places, the care here was almost nonexistent. I could sit there for hours and never see anybody aside for a pulse check every 3 hours or so. Even worse was when I had to inform the nurses that they hadn’t given me my medication which they did not realize. PT was half an hour a day. It was minimal attention, including one day when they wanted me to use an exercise bike that I had to wait over five minutes to use. I rode the bike for 15 minutes, and then my session was over, and I was sent back to my room. If this is supposed to be rehabilitation for me to get stronger and better to go home, they certainly aren’t doing much of it. Besides having a desperately terrible experience and wanting to go home right away because I was miserable there, it was a wonderful time. “ I would like to state that we felt that this review needed to be said because while the rehab was relatively clean and the staff was not abusive, improvements still need to be made to garner the reputation of excellence it is supposed to have. We gave a low review in hopes these issues will be addressed and improved for future patients. And to add, my father got much better once I brought him home. Update: My standard of neglect and poor care has recently changed due to my father being in another facility that was so bad he had to rehab longer due to injuries acquired from neglect and poor treatment at the rehab. Lion’s Gate needed work but was not nearly as bad as what we have recently experienced. For that we add a star.