901 Norcross Rd, Lindenwold, NJ 08021, United States
Your unfriendly and incompetent staff put my mother through hell trying to secure an apartment, after being tentatively approved, even giving her an apartment number and showing her the apartment. Your ever unreachable "finance department" strung her along for months requesting more and more items every time, which she readily supplied, but were somehow still not good enough. She provided proof of her income situation multiple times, but yet this "finance department" somehow kept coming to the conclusion that she had too high of an income. The morons working the desk could offer no other recourse aside from "you need to talk to them". My mother would have made a model resident, kind, caring and non-intrusive. For anyone out there, stay away from these incompetent fools unless you want to have a strung out DMV-like process to get in....
Read More ReviewsYour unfriendly and incompetent staff put my mother through hell trying to secure an apartment, after being tentatively approved, even giving her an apartment number and showing her the apartment. Your ever unreachable "finance department" strung her along for months requesting more and more items every time, which she readily supplied, but were somehow still not good enough. She provided proof of her income situation multiple times, but yet this "finance department" somehow kept coming to the conclusion that she had too high of an income. The morons working the desk could offer no other recourse aside from "you need to talk to them". My mother would have made a model resident, kind, caring and non-intrusive. For anyone out there, stay away from these incompetent fools unless you want to have a strung out DMV-like process to get in....
My mother’s current senior housing development was bought & is closing so she needs to move out. Months ago she applied here at Linden Lake and was told her application was accepted, she just needed to complete their paperwork. They even took her to tour what would have been her unit. Every time she gave them the requested paperwork, they told her there was more that they needed from her that they forgot to mention to her previously. This went on for literal months. Finally, after she had given them all asked for, they said she makes too much per year for their income requirements. She does not. She proved via all her paperwork that she does not. They kept insisting she receives dividends on her life insurance policy. Again, she does not and this was provided to them multiple times. Then they said in anticipation of her potentially getting a raise or more hours at work in the future (which is them just making that up and assuming that) that she would make too much and they have to deny her. So now she has to scramble to try to find other senior housing because they strung her along for months to deny her in the end. Absolute disgraceful, I will tell everyone with senior parents to avoid this place at all costs!
Not friendly and said we don't have anything available but shortly after someone else really nice got back to me and gave me there website to get on there waiting list and told me to please call and gave me a phone number if I have any questions so thank you for getting back to me even though I didn't hear a voice I could tell it wasn't the same person who wouldn't even look at me when I came in for information.
We have a lovely community here!!! Beautiful trees and deer come to visit!!! Lovely Community room, gym, library and computer area!!! Patio area out back and each apartment has a patio area!!!
For Sr Citizen
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