6043 Lower Macungie Rd, Macungie, PA 18062, United States
We moved my mom into Legend a few years ago. She has made some very nice friendships, and truly enjoys living here. She feels safe and is very well cared for. No long term independent living community is perfect, however, this one is wonderful. The staff cares very much about the residents and it shows. I visit quite often and have seen first hand, the interaction of aids and residents. I really could not ask for more from them. Mom is very well cared for. The building is beautiful and very well maintained. Jason the maintenance supervisor, does a fabulous job keeping everything up and running, clean and sparkling. The new staff in the activities department, is doing a nice job getting a busy schedule of activities going again. I am very happy with Legend of Allentown and look forward to more good things from the new staff. Hope Reiss
Read More ReviewsWe moved my mom into Legend a few years ago. She has made some very nice friendships, and truly enjoys living here. She feels safe and is very well cared for. No long term independent living community is perfect, however, this one is wonderful. The staff cares very much about the residents and it shows. I visit quite often and have seen first hand, the interaction of aids and residents. I really could not ask for more from them. Mom is very well cared for. The building is beautiful and very well maintained. Jason the maintenance supervisor, does a fabulous job keeping everything up and running, clean and sparkling. The new staff in the activities department, is doing a nice job getting a busy schedule of activities going again. I am very happy with Legend of Allentown and look forward to more good things from the new staff. Hope Reiss
Recently took a tour of the facility to see if this was the right place for our loved ones. First impressions are a big thing and this place is very well maintained. Common areas are clean and current residents seemed to be relatively happy with being there which was a plus to see first hand. Rooms were clean and a good size to live comfortably. We had the pleasure to meet and talk to the current Health Care Director to ask a few questions and concerns we had. After speaking with her we could tell she truly cares for the people there. She made us feel comfortable with the way she answered and responded to our concerns.
My dad and I enrolled my mom in the memory care unit at the Legend facility in May of 2024. Before she moved in, we took the tour and asked lots of questions to be sure it would be a good fit for all parties. After expressing our concerns for my mom, we were given assurances that she would have a 1:1 staff for the first week to help acclimate to the new setting and have plenty of activities to keep her busy and engaged. Unfortunately, that never happened. In fact, no one bothered to contact us after the first week to even ask how things were going. Needless to say that was deeply concerning, especially since we brought my mom home after a few days and nobody even noticed. As far as their activities - they had Music Memories class, but no staff were present. They simply had an mp3 device playing music while 2 residents sat beside it fast asleep. Another day we observed their Stretching/Exercise class and once again, no staff present. There was a DVD video showing some lady doing aerobics while a small group of residents sat in front of the TV. The next day we visited and wanted to join in an arts activity, but it was cancelled. Just keep in mind, there are only activities between 9am-4pm each day so residents who wake early or stay up late are out of luck. Regarding the staffing, this wasn't just some random occurrence - each day we visited, there was hardly any staff to be seen on the unit. And when we did notice them, they were cleaning the bathroom or giving medication. The sad reality is that we regularly saw the residents wandering around aimlessly or sleeping in a chair/sofa with no staff around. We also encountered a lack of transparency from management regarding the staffing ratio. When we asked about it, they refused to give a number, saying that it varied based on occupancy. Making matters worse, on one particular day my dad visited and wanted to join my mom for dinner. However, no dining staff were present and residents were growing restless - so my dad had to visit the front desk to remind them to feed everyone. Their excuse - there was a staff meeting. At 430pm? I can't help but wonder how long the residents would have waited to be fed if my dad didn't intervene. In the end we removed my mom from Legend soon after moving in. We simply felt the lack of proper staffing posed a safety risk as well as the not enough healthy interaction. Considering that she enjoyed going out into the courtyard, it also worried us that she (or any resident) might fall and there would be no staff around to help her. Mind you, the facility is state of the art, beautifully decorated and clean. However, it's by far the most expensive in the area at $8000/month for memory care (plus a $2500 one-time fee). But what good is a gorgeous facility for your loved one when there's not enough staff to keep them safe or stimulated? In the end we were extremely disappointed with Legend and didn't feel that my mom would be safe there.
My dad absolutely loves his new home. Dementia diagnosis can be a challenge, he acclimated very quickly, which was not anticipated. He enjoys family visits- we can actually leave without feeling guilty- which is huge for my family. Dad loves all sports- the director of maintenance also follows/enjoys many sports- it's wonderful to see him engaged in conversation he is excited about. The facility is modern, very clean and the staff is approachable as well as knowledgeable- all boxes checked!
My experience with legend has been nothing short of wonderful. The staff is compassionate, attentive, and truly cares for the well-being of each resident. The facility is clean, welcoming, and thoughtfully designed to provide comfort and safety. There are engaging activities that keep residents active and social, and the sense of community here is heartwarming. It is truly a welcoming atmosphere!
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