2090 Yosemite Ave, Simi Valley, CA 93063, United States
Wow where to start, we really had hopes for this place. We moved my mother here in beginning of 2023. My review is solely on Managment and our experience with them from move-in till move-out mid last month. From what we’ve heard before, since the new manager took over two years ago, it hasn’t been the same but regardless we still went through with the process of moving my mother since it’s considered affordable housing. Through the year of my mother living there, we always had issues contacting with the manager as her office was often closed & she never returned calls. Her approach towards seniors who had questions or concerns was never friendly. Always gave a short answer and even didn’t feel approachable to her. The maintenance guy was the same and never kind enough to have a helping hand even though he lives on premise. During the process of moving my mother out, the experience was handled terribly, the manager was “out of office” so she was not there during the procedures and anyone we spoke to never gave us answers or clarification because she wasn’t there. There needs to be a better process for seniors to move out from this apartment and need to improve their communication! We share this experience to bring awareness for others that might be potential resident.
Read More ReviewsWow where to start, we really had hopes for this place. We moved my mother here in beginning of 2023. My review is solely on Managment and our experience with them from move-in till move-out mid last month. From what we’ve heard before, since the new manager took over two years ago, it hasn’t been the same but regardless we still went through with the process of moving my mother since it’s considered affordable housing. Through the year of my mother living there, we always had issues contacting with the manager as her office was often closed & she never returned calls. Her approach towards seniors who had questions or concerns was never friendly. Always gave a short answer and even didn’t feel approachable to her. The maintenance guy was the same and never kind enough to have a helping hand even though he lives on premise. During the process of moving my mother out, the experience was handled terribly, the manager was “out of office” so she was not there during the procedures and anyone we spoke to never gave us answers or clarification because she wasn’t there. There needs to be a better process for seniors to move out from this apartment and need to improve their communication! We share this experience to bring awareness for others that might be potential resident.
DO NOT MOVE YOUR SENIOR HERE! Management is horrible and they stole our money when we moved out. They refused to answers our phone calls and emails, when we asked questions about the money/fees charged to us upon leaving. We were promised a phone call from the regional district manager and NOTHING. it's been a month. Completely ghosted us. DO NOT TRUST THIS PROPERTY OR MANAGEMENT.
I lived here for 3 1/2 years and the first 2 years were great. Then management changed and it went downhill. It seems like the new manager doesn't know how to treat seniors especially if they are smokers. She came to my apartment, accused me of smoking in my apartment and gave me a 60 day notice 2 weeks before Christmas. I was devastated. I believe she had a personal vendetta against me. Because of this, I did not get my $1200 security deposit back. Fortunately, I found an apartment and I have to say, it was the best move I have ever made. Since I moved, there have been several others that have moved, some that have only been there a matter of months. If you are a senior, especially if you smoke, I don't recommend that you move here. You may get evicted because she smelled something.
My dad lived there for 9 years and really liked it. The facility is nice and well kept. He had no problems while he was there. The staff and management was very nice. Nice pool and jacuzzi, laundry room is fine. Covered parking is nice. Vons and other stores within walking distance.
I lived there for 12 years and had 1 really nice manager, she was so kind even gave us valentines, she left because she had too much work to do.
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