468 Perkins St, Oakland, CA 94610, United States
My mother lived at Lakeside Park for over a year, and I just want people to know that the experience was quite painful—I do not recommend this business. While the care staff was mostly kind, the food decent, and the common areas clean and homey, the administration was cold, unresponsive, and disorganized from start to finish. You can expect rent and care fees to increase by 40% in 6 months. They seem to have no capacity for digital communication and were slow to respond—except when raising prices. I was even mistakenly given another resident’s financial and personal information, brushed off as a “mix-up.” Due to their negligence, my mother’s move-in was delayed and was told that she was not allowed in the building. At one point, while I was out of town, she fell and broke her ankle in three places. I was initially told she only had a UTI that needed hospital treatment, it was only later that I found out about the badly broken ankle. Later, she developed pressure sores due to a lack of proper wheelchair cushioning. The day she entered hospice, they informed me same day that her care fees would now be at the maximum rate— yet meaningful communication on other issues was nonexistent. Even after her passing, the reimbursement process dragged on for six weeks, with no response after multiple follow-ups. A heartbreaking and ironically uncaring experience from start to finish. Would never recommend Lakeside Park to anyone.
Read More ReviewsMy mother lived at Lakeside Park for over a year, and I just want people to know that the experience was quite painful—I do not recommend this business. While the care staff was mostly kind, the food decent, and the common areas clean and homey, the administration was cold, unresponsive, and disorganized from start to finish. You can expect rent and care fees to increase by 40% in 6 months. They seem to have no capacity for digital communication and were slow to respond—except when raising prices. I was even mistakenly given another resident’s financial and personal information, brushed off as a “mix-up.” Due to their negligence, my mother’s move-in was delayed and was told that she was not allowed in the building. At one point, while I was out of town, she fell and broke her ankle in three places. I was initially told she only had a UTI that needed hospital treatment, it was only later that I found out about the badly broken ankle. Later, she developed pressure sores due to a lack of proper wheelchair cushioning. The day she entered hospice, they informed me same day that her care fees would now be at the maximum rate— yet meaningful communication on other issues was nonexistent. Even after her passing, the reimbursement process dragged on for six weeks, with no response after multiple follow-ups. A heartbreaking and ironically uncaring experience from start to finish. Would never recommend Lakeside Park to anyone.
Finding a safe, comfortable & caring place is so stressful, nobody prepares you for this journey. However the salesperson here was absolutely more than we could have asked for. Far more than sales. He was calm and extremely knowledgeable. I would highly recommend. Thank you to Lakeside Park.
With such caring and compassionate staff, I was hired to perform for a special event for the residents,. It takes a very special and dedicated team to see the value in providing peaceful, healing and uplifting Harp music. I look forward to working with them in the future and improving the quality of care.
My wife and I recently moved my mom into Lakeside Park and are relieved that we did. We first heard about this place through word of mouth: a family friend whose dad lived gave it high marks. After touring several other facilities, this was an easy choice. I've lived in Oakland for more than 20 years, I've seen it go through its ups and downs. Lakeside Park is safe, clean, well-lit, and quiet. It's a stone's throw from Lake Merritt, Fairyland, shops on Grand Ave, and the Saturday farmer's market. The staff have consistently been helpful, available, and communicative, which made an otherwise challenging move that much easier.
The staff at Lakeside Park are kind, accommodating, professional, & just fantastic all around. I needed to get my mom into memory care quickly after rapid degeneration of her dementia. (She went downhill very quickly during a stay in a convalescent hospital after suffering from an infection at her prior retirement home). I can’t thank the staff at Lakeside Park enough for making the transition as easy as possible under such trying circumstances. What a relief to know that she’ll have the support to socialize in a safe & friendly environment, not to mention a daily routine that may aid her cognitive health.
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