45 Honey Locust Ln, St Charles, MO 63303, United States
My mom moved in August 2024 and from day one the staff and everyone have been so helpful and friendly. As her cognition and health have started to decline; Samantha and the rest of the staff have gone above and beyond to not only try to keep my mom there and offer her support but to help me navigate the steps I will have to take as we go further down the road. They are so willing to help, to listen and to do what they can to make sure their residents truly live their lives to the fullest.
Read More ReviewsMy mom moved in August 2024 and from day one the staff and everyone have been so helpful and friendly. As her cognition and health have started to decline; Samantha and the rest of the staff have gone above and beyond to not only try to keep my mom there and offer her support but to help me navigate the steps I will have to take as we go further down the road. They are so willing to help, to listen and to do what they can to make sure their residents truly live their lives to the fullest.
I love it here. The Independent Living Community is perfect for me right now. Great food. GREAT PEOPLE! Safe and Beautiful. Julie Disner
My dad is here and loves it. Very friendly and caring. The staff is very attentive for all matters and is truly like an extended family. The facility is clean, healthy, and creates many special activities thru out the year. From Christmas parties, [that include children and all of the family], Veteran day activities, brunches, spring parties, and a multitude of things always going on. Weekly Bingo and great transportation to doctor appointments all included. Also various doctors visit on site weekly for additional care. The desk is staffed 24/7 and is very responsive to any requests or needs. I could go on and on and it sounds like an advertisement; but it truly is an excellent facility for my dad. I know he is safe, healthy and well cared for at Lake St. Charles.
Lake St Charles is a great place to live, just don’t die there. They charged my mom rent for 30 days after she died since she was required to give 30 days notice before vacating her apartment. I was happy with that place but this is something I just don’t understand. It’s not like she skipped out in the middle of the night. She had no control over her move out date and left in the ambulance they called for her. If only she’d had the foresight to know the date of her death and alert the management. The hospital gave a sizable break on her bill under the circumstances, which I truly appreciate. It makes the actions of Lake St Charles that much harder to understand. They told us there was no hurry collecting her stuff, that we could take up to 30 days, which I thought was a courtesy out of respect for my mother’s life, and we were done in less than 2 weeks. I’m sure every facility like that probably does it so they’re no different, I’m just ticked because it was my mom and it feels heartless. I’m so very disappointed in them.
My mom moved to LSC 1 month ago. I could not be happier with her experience there. She loves all of the activities they have every day, and the staff and residents have made her feel SO welcome. I am so happy that a friend told me about LSC for my mom! It's a perfect fit!!
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