400 Florida Ave S, Lakeland, FL 33801, United States
I moved here into a two bedroom apartment as independent living in January 2022. The second bedroom is my office as I’m still working full time as an attorney with The apartment is beautiful and is actually an apartment; not a room! You have an actual kitchen! I’m not great at taking photos due to cerebral palsy but the point is rarely does a congregate living community offer a unit which feels like any other apartment. The rent is $700 less than what I was paying at another independent living community. The view is wonderful from my balcony. The staff is very caring and attentive and the food is very good! What’s amazing is how affordable it is. UPDATE: I had a serious concern about the lack of notifications on policy changes regarding covid and other issues. Within hours of emailing my concerns to the Executive Director, she and the Regional Nurse met with me and explained the reasons for the change and agreed to work on doing a better job of keeping all residents informed. As a resident of two years, I am still amazed at the commitment of the staff to provide excellent care at such a reasonable rate and would not consider living anywhere else.
Read More ReviewsI moved here into a two bedroom apartment as independent living in January 2022. The second bedroom is my office as I’m still working full time as an attorney with The apartment is beautiful and is actually an apartment; not a room! You have an actual kitchen! I’m not great at taking photos due to cerebral palsy but the point is rarely does a congregate living community offer a unit which feels like any other apartment. The rent is $700 less than what I was paying at another independent living community. The view is wonderful from my balcony. The staff is very caring and attentive and the food is very good! What’s amazing is how affordable it is. UPDATE: I had a serious concern about the lack of notifications on policy changes regarding covid and other issues. Within hours of emailing my concerns to the Executive Director, she and the Regional Nurse met with me and explained the reasons for the change and agreed to work on doing a better job of keeping all residents informed. As a resident of two years, I am still amazed at the commitment of the staff to provide excellent care at such a reasonable rate and would not consider living anywhere else.
I had lived at this facility and would never recommend it to anyone for the following reasons: The food is not what they said it would be, it was awful. The help stole from me and other residents. The staff was very rude, dictating, untruthful, they played favorites with residents that had more money than others. They took advantage of the real elderly by taking their stimulus checks saying they owed it to Lake Morton. A lot of the elderly were afraid to say anything for fear they would be evicted. There is a lot more I want to say but not enough time. Please talk privately to some of the residents to hear what they have to say.
Lake Morton Plaza is a great community. The staff is very friendly with the residents. It is like a big family! Alexis, the activities director is the best around!! She’s very organized and always planning fun events, including live music and other entertainment. Lake Morton Plaza is also very convenient for residents that are looking for aging in place. All of their apartments are licensed for assisted living and the residents wound not have to move out of their apartment should their needs change. I strongly recommend taking a tour! The staff is nice and the food is delicious!!
My mother recently moved in and it has been great for her. She desperately needed the help and support that they provide to her daily. Her apartment is very well maintained and spacious and the food is delicious. My mom is finally able to get her hair done every week without having to leave the building. I have not met a staff person that I do not like. The whole process from first phone call to moving in was easy and there was always someone there to answer any question or to help. If you are looking for an assisted living facility, please check them out.
Nice rooms. Friendly. Trouble keeping elevators functional. Food service and quality is inconsistent. Takes forever to eat. Timely maintenance is a huge issue. Also, my mother was injured when one of their folding tables collapsed. Took over 6 months to heal, including 3 days in a hospital. One of their employees saw it happen,and exclaimed that the table had collapsed 3 or 4 times before, yet they keep using it. When it came time to give her deposition, she lied and said she wasn't even there! So management is threatening to fire someone if she tells the truth. Also, this used to be a primarily assisted living facility with some independent residents. But they are so desperate to make more money, that they have been accepting any Medicaid people that apply. Which means they now have a huge percentage of people with severe senility who should be in nursing homes. Some are dangerous to the others. Not a healthy situation and no where near as nice s place to live as 8 years ago. Avoid at all costs.
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