4121 King Rd, Sylvania, OH 43560, United States
My mother is currently in this facility after breaking her hip on April 19, now this facility is discharging her on May 12. She is unable to get out of bed on her own or get into bed on her own. She needs 24/7 care. They are discharging her due to her Medicaid insurance not paying what they want. When you read their website site regarding this facility you will see her discharge is in direct conflict with their own statements. They care more about $$$ than caring for patients. I'm sure they could find the $$$ to cover her care. Those of you with negative reviews should find an attorney who will have no issues recovering big $$$ for your issues with this facility. I left me phone number with Kingston on their contact us portion of their web page. Let's see if they call me.
Read More ReviewsMy mother is currently in this facility after breaking her hip on April 19, now this facility is discharging her on May 12. She is unable to get out of bed on her own or get into bed on her own. She needs 24/7 care. They are discharging her due to her Medicaid insurance not paying what they want. When you read their website site regarding this facility you will see her discharge is in direct conflict with their own statements. They care more about $$$ than caring for patients. I'm sure they could find the $$$ to cover her care. Those of you with negative reviews should find an attorney who will have no issues recovering big $$$ for your issues with this facility. I left me phone number with Kingston on their contact us portion of their web page. Let's see if they call me.
I was treated by Gary in the outpatient physical therapy department. He went above and beyond with his care and skilled expertise to provide me with the best possible care. I appreciate all his hard work and most importantly, I am feeling much better!!
I was treated by Gary in the outpatient therapy department at Kingston. He was a total professional. He was extremely knowledgeable treating my neck and I felt confident in the care he provided me.
This Rehab facility is horrible! My mother was there for 18 days and only had 2 showers. The staff did not respond to the buzzer when she pushed it. She left last week with 2 open sores on her right leg near her ankle. The PT and OT folks were wonderful, but the rest of her experience there was horrible, even the food. Don’t go there!!
I would give them zero stars if I could. My mother in law was admitted to them on a Saturday by accident and we wanted her transferred on Monday. In the beginning it was nothing personal, the hospital sent her to the wrong facility. After 1 week there Kingston had made it personal. My mother in law went to a facility for therapy so she could get stronger and return home potentially. In the week she was there she wasn't dressed once, wasn't showered once, they transferred her with a hoyer lift even though she can stand and walk short distances, and did nothing about the fact she hadn't had a bowel movement in almost 2 weeks. As we were trying to get her transferred Kingston drug their feet getting clinicals to the facility she was supposed to go to originally causing a delay in her transfer because the other facility couldn't get Auth from her insurance without the clinicals. Also in that week they called my brother in law who is her POA every day with some new lie, they told him the other facility didn't have lifts so they wouldn't be able to get her out of bed, they told him the other facility doesn't do therapy., on and on. She received poor care while she was there and poor customer service. Would not recommend Kingston of Sylvania to anyone.
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