8820 Transit Rd, East Amherst, NY 14051, United States
Extremely caring and attentive staff. Although you can’t reverse the affects of Alzheimer’s and dementia, Juniper Glen has ensured my Mom is ensuring that the moments she is living in are happy.
Read More ReviewsExtremely caring and attentive staff. Although you can’t reverse the affects of Alzheimer’s and dementia, Juniper Glen has ensured my Mom is ensuring that the moments she is living in are happy.
Juniper Glen saved my physical health and sanity last year on February 28 when I brought my dad to them for assisted living care. He suffers from severe dementia and lived with me for 81 days after my brother with whom he had been living died. The staff is incredible-really able to proficiently handle really difficult behaviors that either stem from or are exacerbated by severe dementia. Honorable mentions belong to Judy the concierge specialist, Wendy the administrator, and Winnie, Chavonne, and Medrea, all nurses. Warm, family environment. They loved my father.
Moving our mom to Juniper Glen was the best decision we've made! The facility is beautiful, with a warm and homey atmosphere. Staff members know Mom and all of their residents by name; their staff demonstrates a culture of kindness, patience and care. Their monthly calendar is filled with a variety of fun, monthly themes, and mentally stimulating events and activities. Their Facebook page can give you a better understanding of their programs. It is priceless when you see your loved one on their page enjoying a game, event, or just a snack in their dining area.
Juniper Glen has been exactly what my Mom has needed. The people have been compassionate, caring, kind and informative. They try very hard to make this facility a Home and in many ways I believe they have succeeded. This journey called life is sometimes not easy and we all need some help. I am very thankful that Juniper Glen has been here to help. Thank you to all the wonderful people who work there.
My mom lived here for one and 1/2 years. At first it was great, good staff, wonderful activities, good administration. Then about January of 2020 things began to change and everything went down hill from there. No administration for almost 5 months during the height of the pandemic. Staff quitting left and right. Families unable to monitor loved ones or their belongings. Communication was and still remains extremely poor. Of course, every one has a different story to tell and I just wanted tell mine. Would not recommend this facility!!!
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