3349 Wilmington Rd, New Castle, PA 16105, United States
We love this place. We offer church service there on Wednesday, and they are so great to work with. They truly love the people in this facility. With us providing church, this gives family members an opportunity to join their loved ones in church every Wednesday. We are touched each week by those who join us. We love seeing all the families and staff who help being together everyone as they come join us. We love seeing the pictures and things they have done during the week. The activities department is amazing. They really keep the residents busy and doing things to keep them healthy socially. They have a cat who lives there that brings joy to everyone. The view out the windows is so nice. It gives the residents a view an areas where they can enjoy nature. We truly love this facility. We love seeing how much the staff loves the residents. It's clean, and everyone always has a smile on their face.
Read More ReviewsWe love this place. We offer church service there on Wednesday, and they are so great to work with. They truly love the people in this facility. With us providing church, this gives family members an opportunity to join their loved ones in church every Wednesday. We are touched each week by those who join us. We love seeing all the families and staff who help being together everyone as they come join us. We love seeing the pictures and things they have done during the week. The activities department is amazing. They really keep the residents busy and doing things to keep them healthy socially. They have a cat who lives there that brings joy to everyone. The view out the windows is so nice. It gives the residents a view an areas where they can enjoy nature. We truly love this facility. We love seeing how much the staff loves the residents. It's clean, and everyone always has a smile on their face.
Grandma has her full mind but needs help physically. But for a month I have heard her say she sits in a pee diaper because they can’t keep the nurses on their job. She hates it there and I can’t wait for her discharge. I personally watched as she waited 15 minutes for a nurse to come and then my wife helped her use the toilet. I am disgusted. The place is clean enough and I saw another resident who was making amazing paintings in her rec. time but cleanliness is not enough, the personal have to care. I watched the charge nurse sit and be on her phone for the entire time of our visit.
Very clean, warm and quiet. My mother introduced me to the staff for my grandfather and they were all very welcoming! The place was well kept and beautiful. The entrance was a little strange because there was not staff to regulate check in, but otherwise, no complaints
The staff are outstanding. Super friendly and helpful. They treat all their residents like they were their family. As a hospice aid I travel to homes and facilities. By far one of the best I have been too.
Cannot say enough kind words about everyone who works there. All those who have worked with our loved one have been incredible. The facility is immaculate.
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