3113 Charles B Root Wynd, Raleigh, NC 27612, United States
My parents moved in almost two years ago. They are pleased because of the care they received from Colin’s team; they love all the aides so much. Their apartment is big and nice. Wanda is very helpful and has always been able to help me with resources. Katrina is kind and great to chat with. All the front desk staff is top-notch. The PT, OT, and Speech services are excellent. My parents would love different food options due to their age. The courtyard is beautiful. It's conveniently located.
Read More ReviewsMy parents moved in almost two years ago. They are pleased because of the care they received from Colin’s team; they love all the aides so much. Their apartment is big and nice. Wanda is very helpful and has always been able to help me with resources. Katrina is kind and great to chat with. All the front desk staff is top-notch. The PT, OT, and Speech services are excellent. My parents would love different food options due to their age. The courtyard is beautiful. It's conveniently located.
The location is great! The staff is very nice and residents are friendly and welcoming. However, the facility needs renovations from fresh paint to updated furnishings. The menu/food served needs better options that are suitable for an elderly population with dentures and/or dental problems and digestive concerns. It's a pleasant place just needs the above issued addressed as soon as possible and it will be top notch!
Moved my parents here almost 3 years ago. Loved it there!!!! Everyone was so friendly and helpful, unfortunately my mom passed away the 1st year but they were so good to my Dad after his loss. Wanda is Amazing, helpful and so knowledgeable about many things! Katrina was very Helpful as well, I am so happy they spent their last years there!! Unfortunately they have now both passed , mom was 92 and dad was 96. My dad Loved everyone he met and they treated him so Wonderfully!!! If you are looking for a place, I Highly recommend Independence Village Of Olde Raleigh!!! Everyone from the Front desk workers, the kitchen workers, the housekeepers, my dad’s caregivers, and the residents. Did not meet anyone who I did not like ❤️ Thank you Independence of Olde Raleigh!
This is a lovely facility with many activities for the residents. Some even have their pets with them!
1 word disgusting….My mother has lived here for at least 3 years and the place has gone down hill since. Let’s start with her apartment she signed up for their cleaning service and I came into her apartment absolute mess; looked like no one touched it for weeks… then her neighboring residents have roaches you can see them crawling down the hall ways literally. The smell on the first floor is horrific understood it’s an elderly facility but just disgusting with stains on walls. Then here’s the icing on the cake I go down to the front desk to speak to the elderly woman and as I’m trying to speak a resident says they need there room sprayed for bed bugs again … AGAIN!!! Their first floor bathroom smelled or urine and had feces smeared on the floor. Sadly this is the cheapest facility on the block but I am just stomach turned after coming to see my mother. I will be moving her out this month and hoping to find her a better facility. Also to add on to the long list we heard the staff in the office speaking about rats in the kitchen I’m this close to calling the health department. YUCK
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