3801 N Wright Rd, Janesville, WI 53546, United States
I cannot express how grateful I am for the incredible support Zach at Huntington Place provided during my mom's move to an assisted living facility. We were on a tight timeline, and Zach made the entire process so much easier. He kept in constant contact with us, updating us on where we were in the process and what the next steps were. He was always just a text or phone call away and responded quickly to any questions we had. Zach’s expertise, knowledge, and cheerful attitude made such a difference during what could have been a stressful experience. His dedication and care truly shone through, and I am so thankful for everything he did to ensure the move went smoothly. Definitely recommend Huntington Place!
Read More ReviewsI cannot express how grateful I am for the incredible support Zach at Huntington Place provided during my mom's move to an assisted living facility. We were on a tight timeline, and Zach made the entire process so much easier. He kept in constant contact with us, updating us on where we were in the process and what the next steps were. He was always just a text or phone call away and responded quickly to any questions we had. Zach’s expertise, knowledge, and cheerful attitude made such a difference during what could have been a stressful experience. His dedication and care truly shone through, and I am so thankful for everything he did to ensure the move went smoothly. Definitely recommend Huntington Place!
Because they all operate in the same area under the same name, Google considers the Huntington Place senior living apartments, assisted living center and memory care center to be the same business. So when reading reviews about Huntington Place, try to discern which residence is being evaluated. The senior living apartments at Huntington Place are comfortable and spacious. The neighbors are friendly and the apartment is convenient to many stores. However, the management of this complex leaves a lot to be desired. My mother lived in the senior living apartments from 2014 to 2023. The security function at the front door has been broken for years. Residents cannot simply communicate with someone over an intercom and buzz them in. Rather, the senior citizens must walk through the three-story building to the front door to let in a visitor. Although the complex was recently recarpeted, new artwork put on hallway walls and hallway lighting improved, those were the first real changes to common areas in nine years. Some new appliances were installed in apartments in the last year or so, but the new stove and dishwasher in my mother’s unit were not much better than the appliances that were replaced. My mother frequently complained about the length of time it took to get a response to a request for service. It could take weeks to get a service technician to address an issue, such as a problem with the air conditioner or furnace. She never chose to complain because she feared being evicted or incurring an even more sizeable rent increase than the average $75 monthly increase imposed on residents every year. After my mother died, my sister and I got to experience the unpleasantness of dealing with the non-responsive staff. Calls and emails were ignored, which forced me to make a personal visits to the facility in order to speak with managers. My mother’s lease required a 30-day notice to vacate the apartment, but Wisconsin law allows an apartment complex to continue collecting rent for 60 days upon the death of the occupant. We could have easily vacated the apartment within 30 days, but Huntingon Place insisted on having an additional month of rent. During that second month, while still under lease, the staff illegally entered my mother's apartment without providing notice and literally ripped appliances from their positions, removed all lights and outlets, and lowered the thermostat to an uncomfortable level -- all while we were still paying for utilities. The staff even removed the toilet and placed it in the shower stall. My mother complained frequently of staff members entering her apartment without proper notice, even using a key to open the door without knocking while she was inside. Huntington Place failed to refund my mother's security deposit, which was equivalent to two months of rent, nor did the company provide any explanation as to why it was being withheld. As a result, we will likely need to initiate action in small claims court to seek resolution. If you chose to rent here, be sure to keep a log of every contact made with the apartment staff and keep your family appraised of your situation, too. You make need an advocate to compel the Huntington Place staff to live up to their promises and your expectations.
We moved our parents into Independent Living 6 years ago. We wanted them to be in a safe environment and socialization. It definitely was a great experience. They had their independence without the burdens of their home. During COVID, Huntington did the best they could to keep residents safe. My parents made many great friends and enjoyed living there. After looking at several other places in Janesville, we just moved my mother to Assisted Living because of a medical condition. At AL, she is safe, well taken care of, and yet has a lot of independence, which is important to her emotional and mental well being. There are plenty of activities, meals served 3x a day, housekeeping, and old and new friends. The facilities are well kept. The staff and management are great. Highly recommend it.
My mom has very much enjoyed respite stays at Huntington this year. The staff is attentive to her. She loves the restaurant style dining room. Her one bedroom apartment has a terrific floor plan that she navigates easily with her walker. Their rep Zach has been a tremendous help in navigating the admission process. Happy mom...happy daughter!
Thank you to Amber G, Deb, and Jayden for their exceptional care of my parents, Amber went out of her way to support my Mother and my family while she was on hospice care. She continues to care for my Dad in the memory care unit with respect and compassion. Deb and Jayden are also very kind. Huntington is a modern, attractive facility, and the food is quite good. All of that is secondary. What matters most is staff that shows kindness, patience, and attentive care to its most vulnerable clients These three people excel in their work.
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