1401 Elmhurst Dr, Longmont, CO 80503, United States
My mother was moved to Hover Green houses two months before she died. While the concept of a "home" sounds nice - What is "hidden" at first is that the staff - in our situation - was mostly temp workers who were untrained and were also required to cook for the residents. The residents were not encouraged in anyway to help with cooking. The food was not adequate, not well planned and poorly prepared. Residents - some of whom were not able to clearly speak - were required to ask for simple things like yogurt for their cold cereal or a glass of milk. My mother would be given a tiny cup of water to take her 15 morning pills. No one was with her as she took the pills - some of which ended up on the floor - and she never had enough water to safely take them. During her two months at the Hover Green house she lost at least 10 pounds - which she could not afford to lose in her frail state. She had a catheter for which I had to hire additional outside, trained help to manage as the temp workers did not know how to care for it and changed so often, it was impossible to train them all. Her bedding was often soiled. She did not receive showers regularly. Overall the care was simply terrible. After two months and in her weakened state - she was taken to a family member's home to feed her a decent meal. In her weakened state she fell and broke her leg. She died two days later. I would NEVER recommend Hover Green houses.
Read More ReviewsMy mother was moved to Hover Green houses two months before she died. While the concept of a "home" sounds nice - What is "hidden" at first is that the staff - in our situation - was mostly temp workers who were untrained and were also required to cook for the residents. The residents were not encouraged in anyway to help with cooking. The food was not adequate, not well planned and poorly prepared. Residents - some of whom were not able to clearly speak - were required to ask for simple things like yogurt for their cold cereal or a glass of milk. My mother would be given a tiny cup of water to take her 15 morning pills. No one was with her as she took the pills - some of which ended up on the floor - and she never had enough water to safely take them. During her two months at the Hover Green house she lost at least 10 pounds - which she could not afford to lose in her frail state. She had a catheter for which I had to hire additional outside, trained help to manage as the temp workers did not know how to care for it and changed so often, it was impossible to train them all. Her bedding was often soiled. She did not receive showers regularly. Overall the care was simply terrible. After two months and in her weakened state - she was taken to a family member's home to feed her a decent meal. In her weakened state she fell and broke her leg. She died two days later. I would NEVER recommend Hover Green houses.
Recently we had to make the tough decision to place our Mom in a skilled nursing facility. We chose Katherine and Charles Hover Green Houses in Longmont because it was close to family and we loved the small home-like environment where only 12 Elders live in each home. It is clean, has an open, modern concept. My Mom loves her room that faces the courtyard that is well groomed, includes a water feature and flowers that she likes to deadhead to keep them looking nice! Mom enjoys reading the Times Call Newspaper and drinking her coffee on the large screened-in porch area which is relaxing and very therapeautic! All the meals are homemade and they post the menu everyday! Mom often talks about how wonderful the meals are from homemade soups, pastries/pies, yummy-flavorful sandwiches and amazing entrees! The entire staff from the Administrator (Shannon), Director of Nursing (Lorilin), Social Services Director(Liz), Registered Dietitian (Julie), Plant Operations (John), Life Enrichment Director (Michael) to the outstanding Shahbazim/CNA's (Jo, Aeysha, Tiffany, Cheyenne, Samantha and too many others to list!) have been so caring, responsive and professional in the care of our Mom. And yes, I know them all by name because they take pride in what they do and they make everyone feel at home, like one big family! Mom is happy, feels safe and is comfortable at Hover Green Houses. Her happiness is apparent as she is reading nearly 3 books a week! I highly recommend Hover Green Houses which is a warm, caring and inclusive community for loved ones!
The Hover Greenhouse Skilled Nursing facility opened in September 2019. My husband lived there for a few weeks before his death. I wish he could have been there longer. Their concept of care is new and very home like. Their staff is caring and loving and I would recommend the facility for your loved ones.
I couldn't be happier knowing my loved one is in Hover Manor, Independent Living. I have experienced the changes that have occurred over the past 10 years. The staff have been WONDERFUL! Yes, there have been times they are short staffed, as with any place, but they have done an amazing job of compensating and are truly caring individuals. The rooms are very nice -spacious, clean and modern, and there is a cord that can be pulled in the bedroom or bathroom that gives an added sense of security. The rooms may not be "luxurious", but the VALUE more than compensates . There are Many activities - book club, Wii Golf, Bridge, Dominoes, Pinochle, crafts, Discovery group, Bingo, Exercise...that is just a drop in the bucket. They have monthly meetings to keep communication open with the residents and provide a very reasonably priced van and bus to take residents to the grocery, doctor appointments, etc. There has been a challenge in the kitchen with recent turnovers... but the staff jumped in and did a great job for being so short staffed. They are back up to full staff now. They have a daily "special", but residents also have a menu with lots of alternatives to choose from. I feel there is an effort to provide healthy meals with variety. I know they have added additional washers/dryers on the main floor, and are available 7 days a week. The staff continue to work at making improvements while trying to keep the cost reasonable. I would give Hover Manor 6 stars if I could....
One of the biggest problems we had while a family member was there - Staff - top to bottom! They bragged about their caregivers ratio to patients but what they didn't tell you was that the caregivers were also responsible for all of the cooking and cleaning inside the home. That didn't leave a lot of time to take care of the "elders" (that's what they call the patients, not residents or patients. And, God forbid, your family member is not an easy, docile patient. They couldn't wait to get rid of our demanding, unruly "elder". I would not recommend to anyone.
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