1309 McCarthy Blvd, New Bern, NC 28562, United States
The facility and the employees I came in contact with were great. Melanie the activity director showed us around. She was wonderful. We were very impressed. I sent an email and left a voicemessage to the admissions nurse. She finally called me back and said her fellow employee would call me back for an assessment of my father. This was a week ago. They had corporate visiting so I understood. I left 2 messages and sent another email. No answer. All I want is an answer as to whether they can accommodate my father. If not it is okay. Where's the professionalism. UPDATE: I had the director of Homeplace of New Bern call me and make this right. She was very nice and was a huge help. Thank you so much!
Read More ReviewsThe facility and the employees I came in contact with were great. Melanie the activity director showed us around. She was wonderful. We were very impressed. I sent an email and left a voicemessage to the admissions nurse. She finally called me back and said her fellow employee would call me back for an assessment of my father. This was a week ago. They had corporate visiting so I understood. I left 2 messages and sent another email. No answer. All I want is an answer as to whether they can accommodate my father. If not it is okay. Where's the professionalism. UPDATE: I had the director of Homeplace of New Bern call me and make this right. She was very nice and was a huge help. Thank you so much!
As a member of Leadership Craven, I recently had the privilege of attending an especially informative presentation at Home Place. The presenter, Catherine Lawrence gave the most comprehensive overview of Senior Living options, and the subsequent care considerations I've heard. The thoroughness of training, knowledge of the industry, and sincere concern for the Home Place residents is impressive and apparent. This visit made me aware of senior living options I had not considered before. Great to know you are there.
Home Place is exactly as its name implies - a place just like home! We toured every facility in a three-county radius in search for the perfect fit for my grandfather, and we definitely found it here. The staff and residents truly are a big family, and no matter what time of day or night you drop by, you'll always find inclusive, engaging activities and a tireless staff working to create a calm and inviting living space. Home Place's Bridge to Rediscovery program for Alzheimer's and dementia patients is among the most comprehensive and impressive I've seen, with Montessori-styled activities including music therapy, pet therapy, cooking classes, field trips, and constant opportunities for skill building and reminiscing. Our family is so thankful to Home Place and its staff. We are thrilled my grandfather has found a home away from home that allows him to be safe and continue to grow, despite his memory limitations.
I have visited and reviewed a variety of assisted living/memory care facilities in three state search for what will be best for my wife. My initial experience with Home Place of New Bern, their staff, at all levels but most particularly Catherine Lawrence, Director of Admissions, has convinced me that the level of professionalism, standards, attention to quality of care for their residents and strong sense of mission makes this the best choice for assisting with the care for my wife. Roger C. Adams
The entire staff at Home Place was professional and very kind to my mom Cecelia during her stay there..and I recommend Home Place to any family whose loved one needs special care. Sincere thanks to Jerry the head nurse ..you were incredible in your care of my mom.
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