6082 Grand Lodge Ave, Papillion, NE 68133, United States
My mother has been at Hillcrest Estate Cottages twice in 2023. The second time, the physician put her on two medications that cause a lot of medical, physical, and mental declinations. Once she was taken off the meds, she started thriving again. I'm not too happy with him. With that being said, I would like to thank the nursing, therapy, and kitchen staff that treated her like family. Thank you to Becca, Micki, Debbie, Lynne, Derek, Carly, Natalie. Ray. Matt, Shannan, Mark, Mickey, Bernetta, Johnnie, Danika and anyone else I forgot who cared for my mother. The world of rehabilitation is a brighter place because you are there. My mother is currently in another facility.... Oh, how we miss the cottages!
Read More ReviewsMy mother has been at Hillcrest Estate Cottages twice in 2023. The second time, the physician put her on two medications that cause a lot of medical, physical, and mental declinations. Once she was taken off the meds, she started thriving again. I'm not too happy with him. With that being said, I would like to thank the nursing, therapy, and kitchen staff that treated her like family. Thank you to Becca, Micki, Debbie, Lynne, Derek, Carly, Natalie. Ray. Matt, Shannan, Mark, Mickey, Bernetta, Johnnie, Danika and anyone else I forgot who cared for my mother. The world of rehabilitation is a brighter place because you are there. My mother is currently in another facility.... Oh, how we miss the cottages!
That staff has been great with my Dad during his stay..they have went out of there way to make him comfortable.
This place is ridiculous. A relative is charged over $10k a month and is getting nursing home level care. Constantly getting UTIs. Takes forever to get someone to change them. The patient gets tired of waiting so is forced to go on themselves. Their meals are one size fits all. For the price they pay they should have it tailored to where the patient can actually eat. Bathroom is always dirty. If you want it clean you have to do it yourself. I understand there is a labor shortage but quit charging over $10k. And then a notice goes out they’re increasing it even more. DO NOT put your loved one in here unless you’re ready for them to die. I can’t imagine having to live at this place in my final years.
Please protect your loved one and get them out of there. Pretty building on the outside but inside was dirty- everywhere. My mom gained 29 lbs within a few months of getting her out of there- she had dementia so it was hard to really know what was going on. Moved her to Prairie Gate, brand new. So far so good. Almost 30 pounds. So it wasnt that she refused to eat. I think it was a combination of bad food and they didnt offer it to her or assist her.
I find it frustrating that every time there's a meeting everyone's new again and nobody knows anything,and they lack communication,severely undersraffed,and overwork few good ones they have,and better back ground checks need to be done and properly reported, I know it is challenging to care for these people,but walk away or have enough staff to help in situations,I have no tolerance for people to go out of their way to be cruel and make things worse,if you can't find better ways to deal with your issues ,don't do this job,and don't be pathetic enough to take out on someone that can't defend, speak,or control there enviroment. Thankful to those that stick it out ,and look out for those that cant,surely not enough appreciation or wages for all the good ones do. It would be nice to be able to get someone who can give me answers instead of another name and number I get nowhere with or won't be around long enough to bother.
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