8000 Frankford Rd, Dallas, TX 75252, United States
I was there Friday of last week. I was coming to look for a place for a family member but honestly this is not the right place for them. 1) I am not sure how secure the location is. When I was inside there was a security guard arguing with someone from their front desk about a work order. It was clear the right hand wasnt talking to the left hand. 2) There were several bits of trash in the parking lot and inner main facility making me think they do not upkeep the location very well. 3) I didn't feel like a guest. How do I trust you with my family if I can't be treated well myself? No thanks.
Read More ReviewsI was there Friday of last week. I was coming to look for a place for a family member but honestly this is not the right place for them. 1) I am not sure how secure the location is. When I was inside there was a security guard arguing with someone from their front desk about a work order. It was clear the right hand wasnt talking to the left hand. 2) There were several bits of trash in the parking lot and inner main facility making me think they do not upkeep the location very well. 3) I didn't feel like a guest. How do I trust you with my family if I can't be treated well myself? No thanks.
Some of the lesser publicized pleasures of living at Highland Springs include the lovely, spacious grounds which feature a lake, a pond, and a variety of water fowl and birds. It's a great place to enjoy nature. No one would guess we are mere minutes from shopping, expressways, etc.
I moved to Highland Springs 9 years ago shortly after my wife passed away. I have found that Highland Springs offers a plethora of physical and mental activities to keep us all happy and involved. I was even fortunate enough to find a wonderful resident widow lady who agreed to marry me 5 years ago. LIFE IS GOOD!
Security guard was very rude and created a hostile environment. (2nd day in). He told me to get a parking pass the day before, so I asked him for a parking pass the next day. Then he proceeds to say that what I was asking for was not correct. Wait a minute, you literally said to ask him for one. I have to go into that facility 2 times a day, 4 times a week. I don't need to be verbally harassed everytime I come in. He just created a hostile environment and I literally never want to step foot on this establishment again. I don't care if he worked there for 10 years. He is a direct representation of your establishment and how he treats ppl and employees of that company. Unacceptable.
Moving to Highland Springs was one of the best decisions we have ever made. It is a place to build friendships and give meaning to your life. The staff and residents are great. So many activities means there is something for everyone to enjoy. The food is great. We love the on site medical center and 24 hour security team. Knowing that we have a home for life gives us peace of mind. Who could ask for anything more?
