272 W Pioneer Blvd, Mesquite, NV 89027, United States
Most of the staff is great. The best part of Highland Manor was their Occupational Therapist, Charles Jordan. He was the Soul of the place. They let him go unjustly and now Residents that can leave are. The food is not good and many complain about it. If you have someone in this facility you need to make sure they are taken care of. I have had many issues that I ask to be addressed. Corporate runs the Manor and they are all about the bottom line. It’s really too bad because moral used to be great here. I’m looking for another location for my Mom because since Charles has left she has gone down hill. It’s very sad.
Read More ReviewsMost of the staff is great. The best part of Highland Manor was their Occupational Therapist, Charles Jordan. He was the Soul of the place. They let him go unjustly and now Residents that can leave are. The food is not good and many complain about it. If you have someone in this facility you need to make sure they are taken care of. I have had many issues that I ask to be addressed. Corporate runs the Manor and they are all about the bottom line. It’s really too bad because moral used to be great here. I’m looking for another location for my Mom because since Charles has left she has gone down hill. It’s very sad.
If your loved one is admitted to Highland Manor as a self pay. Watch your loved one's bank account very carefully. Even though the facility is well aware of patients taking advantage of other patients monetarily, the facility still allows it to continue.
The Management needs to provide genuine responses rather than a generic one that is repeated over and over again. It definitely makes it difficult when deciding whether or not progress will be made at this facility.
Such an amazing care center. You can tell they have a passion for their patients and their well being.
Alice Marie Patterson was discharged and left alone at home even though she could not care for herself. She was found two days later, and died three weeks later.
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