700 N McLean Blvd, South Elgin, IL 60177, United States
Celebrating 15 Years of Heritage Woods: A Beacon of Hope We were honored to join Heritage Woods of South Elgin in celebrating their 15th anniversary. For a decade and a half, this remarkable community has provided a warm and supportive home for adults aged 65 and above. Heritage Woods is more than just a residence; it's a beacon of hope, offering affordable assisted living that empowers residents to maintain their independence while receiving the care and support they need. We commend Heritage Woods for their dedication to enhancing the lives of seniors and their commitment to creating a vibrant and fulfilling community.
Read More ReviewsCelebrating 15 Years of Heritage Woods: A Beacon of Hope We were honored to join Heritage Woods of South Elgin in celebrating their 15th anniversary. For a decade and a half, this remarkable community has provided a warm and supportive home for adults aged 65 and above. Heritage Woods is more than just a residence; it's a beacon of hope, offering affordable assisted living that empowers residents to maintain their independence while receiving the care and support they need. We commend Heritage Woods for their dedication to enhancing the lives of seniors and their commitment to creating a vibrant and fulfilling community.
It seems that the issues that have been raised are not being addressed. After spending 5 hours with my mom today we had to call several times to get the cna to give mom medication. It turns out that they are not able to get my mom up to make sure she eats and takes her medication. They send a cna who’s either not physically able to help her get up or she doesn’t have the capability to do what our mom needs. Her laundry was piling up and her bedding was disguising!! Now that they refused to let my sister take care of her medication and they placed it under lock and key, they have missed doses , this is unacceptable!!! Once we got my mom up and fed , she was a different person. Between my wife, sister and myself we visit 3 to 4 times a week!! We expect better care for our mom and the pendent we paid for still is missing and they keep pointing fingers instead of resolving the issue!! They have continuously changed rules, change staff, and no one knows who is in charge!! Fund’s are for the residents not for personal gain!!
Valentine's handouts today. Very yummy. Janet and her staff do a great job for resident's, our mother always loves getting sweets.
5 stars. I'm very happy to live here I've met such wonderful people, there is so many things to do. And I love my apartment.
I really don't like writing reviews right away. I like to get to know a "product" or a "service" as a much as I can and then I still don't write a review unless something is 1. really bad or 2. really good. Just like any of you that may be reading other reviews of Heritage Woods, I read them prior to my mom and dad moving in back in February of 2024. Here are my thoughts. This past week (mid June 2024), my mom was hospitalized for awhile (4 days) thus I spent a lot of time with my dad at Heritage Woods while taking him back and forth from the hospital. As a result, I can honestly say that I got a very good "close up look" at what residents see and the environment they live in. No...this isn't a 5 star, all inclusive Hawaiian resort!!! But...Heritage Woods is an assisted living facility full of people that truly care about the people that they are working for and serving. I was approached by a ton of employees (and residents) that asked me how my mom was doing. This place in many ways seemed more like a large family of caring people than a place where people just go to work (employees) or live (residents). Just like in any business, there are always things that one can complain about and we can find little things that could be better, however, when one zooms out and looks at the "whole picture", this is a place where one can feel taken care of, provided for and loved. If you have read this far into my review, then I would encourage you to read the rest. There are some retirement homes/assisted living facilities that have "hit the news" lately. We have a close family friend who placed their mom into a facility. That facility had a "buy in" situation. While it was a lovely facility, it just went bankrupt and residents were told that they may need to move out (with no refunds). Upon looking into the history of that facility, they had gone bankrupt previously as well. Heritage Woods is not a "buy in" facility. From my research, Heritage Woods seems to be financially stable which gives my family and I a lot of peace. I would strongly encourage you to look into Heritage Woods. Take a tour!!! As one resident told us as we took our tour prior to moving mom and dad in, "Everything that they have been telling you about this place is true!!! This place is wonderful!" Knowing what I know now, I would have to agree!!!
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