550 Kildeer Dr, Bolingbrook, IL 60440, United States
June 2nd- oxycodone & fentanyl are NOT addressing my pain!
I found HW from a friend who suggested I look into this assisted living facility. The process is detailed and rigorous. But I have to say, when running an assisted living, it is a must. From the first day, I took my mom to visit, I was impressed by the friendly residents themselves to the front desk staff. Not to mention the facility is very welcoming and clean and smells very nice. My mom moved in a couple of days ago, and I know this is the honeymoon stage. But it's been great. I have asked different staff questions and loved the response and respect for myself and my mom. Special thanks to Lori and Dot and all the nurses, CNAs, dining room workers, and cleaning people. For all the hard work, Thank you! So far, my mom loves the food, and her room is lovely. The night staff is genuinely very friendly and funny. As I have left late a few times, I have interacted with a few, and they were always so pleasant. The comfort level brings family and friends to want to visit verse being pessimistic about coming to a bad place. The comfort I feel knowing my mom is happy and eating and doing her things is so great.
The nursing team at the facility is one of the most efficient ones I’ve seen. Charlotte and Zukhi are very professional and passionate about their job. They truly care about their residents and their needs. Sofi from front desk always provides a friendly welcome and a smile as you come in. They are amazing team members. Joselyn is a great addition to the wellness team. She always puts the residents’ needs first and looks at every way possible to assist them.
My mom is very happy at HW, she is not an easy person to please. It took her some time to get used to it and she still misses her old condo but once she was able to move into a 1 bedroom apartment she was pleased. The staff is attentive to her needs and very caring.
My dad lived at Heritage Woods of Bolingbrook from July 2018-May 2022. The staff was always friendly & helpful, & they always took good care of my dad. Upon visiting heritage for the first time, we immediately felt welcomed into the community & family that makes up the staff & residents there. My dad made some awesome memories & I'm truly grateful for the care that he received.
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