462 Main St, Agawam, MA 01001, United States
I recently toured Heritage Woods and I definitely liked what I saw! It is a beautiful facility and the staff were all friendly and helpful and kind to residents. There are so many things to do if you want, or lots of places where you can just sit and absorb a beautiful day. The rooms are very nice (the bathrooms especially!) and the people were just lovely.
Read More ReviewsI recently toured Heritage Woods and I definitely liked what I saw! It is a beautiful facility and the staff were all friendly and helpful and kind to residents. There are so many things to do if you want, or lots of places where you can just sit and absorb a beautiful day. The rooms are very nice (the bathrooms especially!) and the people were just lovely.
When I first heard of the heritage woods my father went there to live they took very good care of him and I got to know the staff as I had gone every day to see my father then there was an opening and housekeeping so I decided to take the job and now working there I noticed the staff is very good to the residents housekeeping keeps the building clean our administrator tries to take care of our residents the best she can do with the building maintenance is on top of things when you call to ask for help the aids are wonderful I'm not saying this just because I work here when my father first moved in here he had problem with water building up in his body and the aid said we need to send him to the hospital they called me at work and I said go ahead and send him I thank God everyday that they called me and said that cuz they saved his life. Our building has gone through a lot of changes with staff but all in all our first priority is always always the residence now I graduated and I do laundry and I just love my job and I love talking to all the residents. Now I started working at the front desk and I get to see the residents families a lot more and I enjoy talking with a residence families I get to know more about the residents so I can talk with them better so all in all this is a great place to live this is a great place to work and if you really really want to feel safe with your loved ones please please don't hesitate to send them to Heritage Woods to live
Everyone is compassionate, caring and patient. The facility is always clean and well kept. Thank you for taking such good care of our loved ones!
Heritage Woods Assisted Living provided exceptional care for both of my parents. The facility is immaculate, and the staff is consistently helpful and attentive. During the challenging times of COVID-19, they went above and beyond to ensure the safety of all residents. When my father passed, the team at Heritage Woods showed immense compassion and seamlessly relocated my mother to a smaller apartment. As her health declined, every request we made was met with accommodation and care. From the nurses to the support personnel and administrative workers, each individual demonstrated extraordinary dedication and genuine concern for my mother's well-being. I am deeply grateful for the remarkable care they provided.
I am at Heritage Woods twice a day. Two people who deserve a shout out are Valentina and Cathy Crigger. Valentina checks on her clients every morning as if doing rounds. That simple task enables her to see if folks are up and moving before starting all tasks. She found my mother in law had fallen. What a blessing she popped in. Cathy is a problem solver, a kind person to all who visit her for whatever they need, and a great listener to families. Also, Daisy is the friendliest person around. Yay, staff!
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