555 Anthony Wayne Trl, Waterville, OH 43566, United States
If I could move a very very very dear friend of mine I would. He has deteriated so much,they even took away his phone privileges at one point. I was falsy accused of stealing his things???? Even though it was at his discretion i grab those important items for that they do not be taken. He fell, and was sitting in his own waste (I was informed,I know 100%). This place is a prison.i wouldn't send my own worst enemy here. Broken promises, and constantly lied to. the front desk secretary stalked me for a month, they did nothing but "speak to her".
Read More ReviewsIf I could move a very very very dear friend of mine I would. He has deteriated so much,they even took away his phone privileges at one point. I was falsy accused of stealing his things???? Even though it was at his discretion i grab those important items for that they do not be taken. He fell, and was sitting in his own waste (I was informed,I know 100%). This place is a prison.i wouldn't send my own worst enemy here. Broken promises, and constantly lied to. the front desk secretary stalked me for a month, they did nothing but "speak to her".
This is a really good place for me. All my needs are being met here. The staffing is excellent and the residents are living quality lives here. I became a real Catholic here. People go to Heaven here. I really believe that!
Heritage Village of Waterville is doing a awesome job working with my brother and caring for him. The staff and nurses are very helpful.
Potato chips qualify as a vegetable in meals here. Smokers get to go outside 3 times a day, but there's no one regularly available to take the non-smokers out and staff on the floor commonly claims that 'corporate doesn't allow taking non-smokers out with the smokers', inconsistent with what one decent administrator states. (Some of the working crew do take steps to be kind and helpful to inmates.) The physical place is run down, sorely in need of 'little chore' maintenance -- flopping handles, beat up furniture. The floor is kept clean. The place is gray and gloomy, and most patients in the psych ward are drugged into stupor, many having been abandoned (dumped) by their families. What does health look like to Certus Healthcare? The situation is heart-breaking and disgraceful if this is offered as an acceptable way to take care of our elders (or anyone). It has nothing to do with healing -- but then that's the whole drug based for profit medical system we have (bullying all others out).
Isn't it a frontier and the place is very drab?And kind of unfriendlee thank god he's only here 42 weeks
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