13650 Heathcote Blvd, Gainesville, VA 20155, United States
My aunt was here for a very short time before her passing last Sunday morning. I could go on and on about the warmth, professionalism, and tender attentive care of the staff; how clean the facility is; and the incredible amount of activities available to the residents, but for now I will leave it at this...They treated my aunt as if she were their very own family member. I will be forever grateful.
Read More ReviewsMy aunt was here for a very short time before her passing last Sunday morning. I could go on and on about the warmth, professionalism, and tender attentive care of the staff; how clean the facility is; and the incredible amount of activities available to the residents, but for now I will leave it at this...They treated my aunt as if she were their very own family member. I will be forever grateful.
A modern community with friendly staff and a warm atmosphere! Lunch was great and the residents we sat with were very pleased with the choice they made. We saw a few apartments and we will be back to tour with my mom soon! We cannot wait to spend more time with her! We are very confident that she will receive the care that she needs once she moves in!
We all know the saying "it takes a village," and in my case, that village is Heritage Village. I am deeply grateful to the entire staff at this wonderful facility, especially Adina Cimpean, Director of Life Enrichment, and Dr. Muriel Sumovalt, Director of HealthCare Services. While I understand how challenging their work can be, the patience, dedication, and efficiency they provide in personalized care are exceptional. Their genuine concern, empathy, and kindness are extraordinary. I could write pages about how incredible Heritage Village has been for my family and me during my father's transition from living independently to assisted living. Instead, I’ll share a short story that I believe speaks volumes. Not long after my father’s arrival at Heritage Village, I took him out for the evening and ended up keeping him away longer than expected. Someone from the facility called to check on him, and he overheard the conversation. My father became upset, feeling that by tracking his movements, he was being treated like a child. Although I tried to explain that everyone had his best interests at heart, he wasn’t convinced. Then, just a few weeks later, a similar situation occurred, and staff member Christiana called to confirm that my dad was with me. When he overheard the call, he asked me to confirm that it was Heritage Village checking on him. I did, and I was prepared for his previous reaction. To my surprise, he said, "It's nice that they care about me." This shift in his attitude is a testament to the exceptional care at Heritage Village. If they could win over my father, they can win over anyone.
Heritage Village is one of the cleanest and most welcoming Assisted Living and Memory care facilities I've ever visited. The staff was very welcoming, answered my questions, and offered details on every aspect of having my loved one move in. I 100% recommend it!
Just be very thorough and check in frequently. My Mom.. spent years there - staff changes, then , she was not given the protein drinks I supplied I would deliver as usual, they just sat on her counter for weeks, she was left alone in dining room, only to crack her head. I am writing this in Hopes that things have changed.
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