163 Heritage Cir, Oneonta, NY 13820, United States
I just rented an apartment for by 78 year old brother in law at The Plains and I have to say the experience was truly exceptional. The sales director was extremely helpful in answering all my questions, tracking the process for me and following up after ever discussion. She was really great when she met by brother and spent time with him going over everything. The place is really beautiful inside and out. The grounds are well manicured and there are lots of residents enjoying them throughout the day. I am really thrilled i was able to get him into the The Plains. It was a big step up from the other assisted living locations nearby.
Read More ReviewsI just rented an apartment for by 78 year old brother in law at The Plains and I have to say the experience was truly exceptional. The sales director was extremely helpful in answering all my questions, tracking the process for me and following up after ever discussion. She was really great when she met by brother and spent time with him going over everything. The place is really beautiful inside and out. The grounds are well manicured and there are lots of residents enjoying them throughout the day. I am really thrilled i was able to get him into the The Plains. It was a big step up from the other assisted living locations nearby.
Very clean and nice...great activities coordinated. Food ...not the best but manageable. Also, please advise taxis and such that Assisted Living pick up is NOT at 1613 main, but is the first right off Heritage...consider a directional sign. I originally went to the wrong entrance because that is where Google Maps takes you to, and so did my cab (A&D) today. Cab did not show up so I hiked around to that main entrance marked with the "1613" and FORTUNATELY flagged cab down as he was leaving ...whew- made my bus!!
I was there as part of a ministry team that does a short church service for the residents. We had a wonderful time and it’s obvious that the residents are very well cared for. We were welcomed warmly by the staff and everything we needed was taken care of. Thank you!!
My mother has been living in Assisted Living for over a year now. The staff at the Plains are very attentive to her unique needs and accommodate her with kindness, empathy and caring all the time! My family is so relieved to have such a wonderful place for Mom at this stage in her life.
My mom's apartment was lovely. Employees friendly and helpful. Dining room another story. Food came to table ice cold and congealed. Mom states the food is often almost inedible. It looked like reheated leftovers. Pasta was chewy. Inexcusable for what your tenants pay. This was the Mothers Day Special Dinner.
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