9150 Fort Caroline Rd, Jacksonville, FL 32225, United States
From the moment my wife and I entered the lobby I knew we were in the right place. There was an immediate obvious cohesion of genuine, sincere caring from the staff, all of the staff. My mother has certain needs as in her dementia is getting worse daily and as I expressed these concerns someone I had not met yet put her hand on my shoulder and warmly stated “ We got her “ and they did. I come from a background in the service industry at the highest level and the love and caring towards the residents is not just comforting but remarkable. In a world where no one seems to care this quaint family run facility has found a way to select and train their staff in the paramount standard of exceptional loving care.
Read More ReviewsFrom the moment my wife and I entered the lobby I knew we were in the right place. There was an immediate obvious cohesion of genuine, sincere caring from the staff, all of the staff. My mother has certain needs as in her dementia is getting worse daily and as I expressed these concerns someone I had not met yet put her hand on my shoulder and warmly stated “ We got her “ and they did. I come from a background in the service industry at the highest level and the love and caring towards the residents is not just comforting but remarkable. In a world where no one seems to care this quaint family run facility has found a way to select and train their staff in the paramount standard of exceptional loving care.
The level of care and love from the staff is better than a five star resort! Mimi and Alex make an assisted living feel like family. Safety, medication details, scheduling, everything is handled with care.
Her Heart Gardens Assisted Living Facility is excellent! My mom has been a resident for seven years. The nursing staff is awesome and the facility is always clean! Staff members are very nice, attentive, caring, and extremely patient with residents. I would highly recommend this facility to others if you have elderly parents who need assisted living services.
My 69-year-old sister, who is developmentally disabled, lived at Autumn Village and then Fort Caroline Gardens. She lived at the two combined for about 5 years. The family who owns both facilities treated her with kindness and respect. The mother who began this family business went out of her way to help my sister make safe shopping trips, when getting in and out of a vehicle became difficult. The sons, Danny and Sean, and daughter, Alex, kept in contact with me whenever I needed them. They all went out of their way time after time to help me manage my sister's care from a distance. When my sister had to move into a rehab facility, this lovely family packed her belongings for me and moved her TV. The picture attached is from the commitment ceremony that we held at Fort Caroline for my sister and her boyfriend. If my sister improves enough to move back to Fort Caroline, we'll be excited for her to return!
I am delighted to share my overwhelmingly positive experience with Her Heart Gardens Assisted Living Facility. From the moment I stepped through their doors, I was greeted with warmth, compassion, and a genuine commitment to providing exceptional care. The staff at Her Heart Gardens goes above and beyond to create a nurturing and supportive environment for all residents. Their dedication to fostering a sense of community and belonging is truly remarkable. Whether it's organizing engaging activities, facilitating meaningful social interactions, or simply lending a listening ear, the staff members consistently demonstrate their unwavering dedication to the well-being of each resident. The facilities at Her Heart Gardens are not only impeccably maintained but also thoughtfully designed to promote comfort, safety, and independence. From cozy living spaces to beautifully landscaped gardens, every aspect of the facility reflects a deep understanding of the unique needs and preferences of older adults. One of the standout features of Her Heart Gardens is the personalized care plans tailored to meet the individual needs of each resident. Whether it's assistance with daily activities, medication management, or specialized memory care support, the dedicated staff members go above and beyond to ensure that residents receive the highest quality of care possible. In addition to the exceptional care provided, Her Heart Gardens also offers a wide range of amenities and services designed to enhance the overall quality of life for residents. From delicious and nutritious meals prepared by skilled chefs to transportation services for outings and appointments, the facility truly caters to the diverse needs and interests of its residents. Overall, my experience at Her Heart Gardens Assisted Living Facility has been nothing short of exceptional. I am incredibly grateful for the compassionate care and support provided by the staff and feel fortunate to be a part of such a vibrant and caring community. I wholeheartedly recommend Her Heart Gardens to anyone seeking a nurturing and enriching environment for themselves or their loved ones.
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