1768 B St, Hayward, CA 94541, United States
The staff are friendly and accommodating! Construction are going on so that means the facility is being well maintained. I visited my mom there and it was “Bingo Night”! She had fun, which was all we could ask for. All around great facility!
Read More ReviewsThe staff are friendly and accommodating! Construction are going on so that means the facility is being well maintained. I visited my mom there and it was “Bingo Night”! She had fun, which was all we could ask for. All around great facility!
Cna don’t change patients. Smells like urine facility. Ask the cna to change my grampa and answered me we don’t got the size extra large yet because were limited . We need to wait for the supply lady to give us a diaper. This place is a mess don’t put your family to this torture. Very unprofessional staff. Nurses just laugh while there is a lot of call light.
Horrible place. It’s old dirty and falling apart. The health care is terrible. My family memeber suffered there. Left in dirty diapers for 6-9 hours. The help isn’t helping. Don’t send anyone you love there. This is a place where people go to die alone. It pains me to know the things my loved one went through. Our family was always there with our family members a lot and we made our presence known hoping they would see see that he has people in his life, hoping they would do better but it never happened. This place is falling apart with no plans on doing any repairs. Every time I arrived there the employees where sitting down on there phones while patients yell and scream for help. I wouldn’t wish this place on my worst enemy.
Decent Facility, Friendly staff and never undermanned, IMO. I will will put 4.5 stars but no half stars available so I scored 5.
The doctor suggested that my mom go to a nursing home after her hip surgery and this place was 1 of 3 options. I was reluctant to send my mom anywhere because of the bad rapport from the news and social media of how these places treat our elders. I chose Hayward Hills because they went beyond expectations to make sure mother's stay was comfortable and the care given was genuine. They were first to respond after calling each nursing home and I was given a virtual tour immediately by their Marketing Director. They made the transition very smooth and easy that I had forgotten about the other prospects. The nursing staff took care of my mom very well and attended her every need. My only concern now is that my mom doesn't want to leave. My review was based on post pandemic June 2021-July 2021. I hope by telling my experience will help another family in their decision making process during a difficult time in their life.
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