301 Clearfield Ave, Chesapeake, VA 23320, United States
We appreciate the great responsiveness of staff and have had great experiences since the beginning of my mother moving in to the assisted living community. The place is lovely and has nice activities and rooms to enjoy some fun. There is a built-in physical therapy, occupational therapy, and speech therapy provider which enhances the services and ability for mom to increase her independence. All requests we have ever made to the Nursing Director, Executive Director, Fiscal Director, and Entertainment Director have always been pleasant and helpful. We are grateful to all.
Read More ReviewsWe appreciate the great responsiveness of staff and have had great experiences since the beginning of my mother moving in to the assisted living community. The place is lovely and has nice activities and rooms to enjoy some fun. There is a built-in physical therapy, occupational therapy, and speech therapy provider which enhances the services and ability for mom to increase her independence. All requests we have ever made to the Nursing Director, Executive Director, Fiscal Director, and Entertainment Director have always been pleasant and helpful. We are grateful to all.
If i could give this place a zero i would. My husbands grandfather stayed here for maybe 2 months and dealt with hell. Paying $9,000 a month with No assistance what so ever. Multiple nights where medication wasn’t given / missed. It wasn’t like they were busy to not do so. A lot of the workers lied about what certain things ,that were being kept and tracked digitally on our end. At one point we called social services whom sided with us and they filed a complaint that goes against this horrendous facility. Some nights we would walk down the hall way and see nurses just passed out in the chairs (see photo attached). When moving my husbands grandfather out , we found out the entire floor he was staying on was moving out due to lack of care and it was so bad the facility put letters on the residents door reminding them of the services they “provide” to try to keep people. Luckily we moved to ATLANTIC SHORE where we receive top notch care from REAL nurses. So please take this review and never allow your family to stay in the inhumane facility.
Fantastic care, wonderful people, gorgeous facility. After dealing with some pretty bad senior care centers in the Tidewater area, we landed on Harmony at Oakbrooke. The new executive director is caring, working hard to provide an exceptional experience for all the seniors and their families. We love our mom's aides and her care is much improved over her previous senior facility. Highly recommend. Five stars!!!!
The team within Harmony Oakboroke saved a life in our family, I am certain of this. My wife and I talked to 15 facilities, toured and interviewed 10, searched the VA State Licensing website for violations/inspections to decide on Harmony Oakbrooke. My father and mother were living alone and just holding on to a way of life with the two of them not quite equaling one person and then crisis hit. Due to fading short term memory of one parent with a recent cancer diagnosis and a quickly deteriorating dementia condition with the other parent a move had to be made. We went through a lot that I would hope no one else would ever have to experience. The Harmony team was driven by their personal experiences, love of people, and professional experiences to keep me from falling into a dark place at a time of need. Now each parent is in a place of safety, comfort, wellness, and able to spend time together. I am indebted to this team of people for who they are personally and professional, as well as for the product that they offer at Harmony Oakbrooke.
From reading past comments, I was concerned about moving my mom here. When I found out that they had undergone new management in the last few months, what I was seeing on my visits made more sense. I have been extremely pleased with everything about Harmony at Oakbrooke and the care they have provided for my mom! She has only been a resident for about a week on the assisted living side but we can finally breath a sigh of relief knowing she is in good hands. It has been an adjustment period for my mom and us but the entire staff has been nothing short of amazing. It started with Tara working so hard to make accommodations for my mom, to Jennifer being very approachable and involved as the director, to Rachel (director of nursing) working so well with us to understand and ensure my moms needs are met, to Ashley who has become my moms favorite care taker, and to Carl to who has obviously worked hard to ensure the maintenance needs of the building our met. You can tell by walking across the parking lot and through the front door that this staff cares about the facility and it’s residents. I can’t say enough about how relieved we are to give my mom a better way of living while getting the around the clock care she needs. For my mom to say that everyone has been wonderful, I know for sure things are going well when we are not there because she would not hold back! Thank you to the staff for a wonderful welcome to our next journey!
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