8139 Lee-Davis Rd, Mechanicsville, VA 23111, United States
Finding a skilled nursing facility to place my brother was all new to me. I had a list of facilities and when I mentioned Hanover Rehabilitation Center to a few people they had only good things to say. When I visited for the first time the staff were extremely friendly and helpful. The second time I got to meet Tiffany Daniels and Tameka Robinson who presented such excellent customer service I knew I had made the right decision. Beautiful ladies, outstanding customer service and genuinely kind people. They are very compassionate about the work they do for the facility, patients, and guests. Thank you Hanover Rehabilitation Center.
Read More ReviewsFinding a skilled nursing facility to place my brother was all new to me. I had a list of facilities and when I mentioned Hanover Rehabilitation Center to a few people they had only good things to say. When I visited for the first time the staff were extremely friendly and helpful. The second time I got to meet Tiffany Daniels and Tameka Robinson who presented such excellent customer service I knew I had made the right decision. Beautiful ladies, outstanding customer service and genuinely kind people. They are very compassionate about the work they do for the facility, patients, and guests. Thank you Hanover Rehabilitation Center.
Hanover Health & Rehabilitation Center is a loving and caring facility, The very first day my mom and I walked in this facility, we were greeted with pleasant and warming hearts. They care about your loved ones here, I always thought that all these type of facilities where the same but GOD definitely shined His light on Hanover Health Rehabilitation Center! During my grandma last 9 day’s here on earth the staff here took great care of Her and Her final hour’s was epic!!!! The nurses & staff comforted my mom & I with so much love and support last night/wee hours of this morning, I am crying now as I am typing and not One Staff here was mean, nasty, or nonchalant! The one nurse that last seen grandma with Her eyes open is definitely an Angel of GOD!!!! My mom and I really really Appreciate every single soul here & we ask GOD almighty Himself to continue to shine His light here and Bless all staff/team members!❤️🙏🏽
My aunt was here for rehab, and when she found out she needed long term care, this was the only place she wanted to be. She loves the nurses, feels seen and cared for. Thanks to Trey and Justin in the front office for helping our family make sure she had a spot.
My mom is a patient in Rehabilitation... I was not happy from the moment she was taken to a dirty room.... so many things were off ... in our opinion... we were not greeted, given a name to talk to anyone, etc. The next morning I complained. Ms. Tiffany Daniel immediately called. She assured me if I had any problems to please contact her. She has lived up to that promise! ... minus one thing... 😆 If you have a family member in the facility and you have issues, please contact Tiffany. If she can't help you, she will forward the message to the correct person. My mom's best nurses were: Number 1 and I mean Number 1: Mrs. Delores Hackett Number 2: CNA Faith.... Faith stepped up and I see her as a true asset to the company. Never look at yourself as nothing besides one of the best!!! Number 3: Jasmine Hightower. Jasmine is very compassionate and does her work with a smile!!! One thing I like about your company is it's open 24 hours... Families, take the time to walk in... at a strange hour to check on your loved one. Dislikes: Bed linen... when are the beds changed Showers.... how often is the patient showered Updates... weekly updates would be great Arrival: Patient not allowed to have clothes on when they arrive because they need to be checked first. My mom is very cold natured... I did not like that she could not have her sweatshirt and pants on the first night in 30 degree weather. Food: Terrible, Awful, Nowhere near nutritious
I can’t wait to I start working with y’all and my own mom and there for skilled rehab. She was not walking, or eating prior to coming to Hanover. Her therapist, and staff have been great. I have not had to say my my mom this or my mom that. They just DID. Hanover is where you want to receive the top notch rehab services they are known for. Now my mom is getting stronger each day.thank y’all so much
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