94 Stevens Rd, Toms River, NJ 08755, United States
In 2024, I was admitted to Hampton Ridge Healthcare to recover from a severe & disabling illness. I spent several months in their SMART Unit. I had a very positive experience there recovering. The staff, nurses & aids were all very professional, courteous and friendly. The facility was clean. The Occupational & Physical Therapists were also very professional and friendly. I was bed-ridden when I was admitted to the facility, and I was upright & walking with a walker when I left the facility. I am very grateful & thankful to everyone at Hampton Ridge. Michael the director spoke with me every week & genuinely cares about his patients.
Read More ReviewsIn 2024, I was admitted to Hampton Ridge Healthcare to recover from a severe & disabling illness. I spent several months in their SMART Unit. I had a very positive experience there recovering. The staff, nurses & aids were all very professional, courteous and friendly. The facility was clean. The Occupational & Physical Therapists were also very professional and friendly. I was bed-ridden when I was admitted to the facility, and I was upright & walking with a walker when I left the facility. I am very grateful & thankful to everyone at Hampton Ridge. Michael the director spoke with me every week & genuinely cares about his patients.
My father arrived at Hampton Ridge Christmas Eve which is not the best time to represent a facility’s capabilities however I would still say the staff was caring and attentive. The facility is clean and the PT team was thorough. They had a Dr review dad’s telemetry weekly which I found comforting. Michael the director was a pleasure to work with. As well. I would recommend them for subacute rehab in the Toms River area
If your loved one needs even the least level of nursing care, DO NOT bring them to the SMART rehab unit. There is little to no nursing to be found on a daily basis. One of the owners was requested to help us find help on the first day and he himself couldn't find a nurse to help my family member when needed. This occurred repeatedly for the 3 days that she was there before we could move her. She didn't receive meals or meds consistently every day. The room was swept but not cleaned daily as well. Conversely, the physical/occupational therapists were accommodating and provided solid therapy both in the therapy room or patient room. Please consider another facility for the safety and well being of your loved one if nursing is needed during your rehab stay. Michelle C.
I HAD to give 1 star in order to do a review, it doesn't even deserve that! My mother was there for too long until I moved her out to a FAR better facility where she is now thriving! Hampton ridge cant keep help, they're short staffed. The Place is not clean not nearly enough, it has a lingering smell that never goes away. They stopped giving her physical therapy siting "She plateaued" when I argued that with them because anyone could see through the magic of sight that she didnt! So their next excuse was "Insurance wont cover it" Which was also a huge lie! They just left my mother to rot in her room. The last time I went there to see her she was sitting in her wheelchair, in the bathroom, slumped in tears begging me to get her out of there which I did immediatly! She's now in a beautiful place that doesn't forget to feed her, bathe her and now she gets her PT and OT 5 days a week for an hour a day. Hampton Ridge is a Hole! They're all about the insurance and not about the care. They will leave your loved one to rot!
My mother-in-law was just released this evening from the S.M.A.R.T. area after a hip replacement. I can’t begin to describe how incredible this facility was for her! Everyone made her feel relaxed and eased her initial anxiety on her first morning with their warmth, kindness & compassion. The physical therapists and occupational therapist who worked with her were amazing! I loved seeing my MIL’s progress on a daily basis and she was proud to show it! Her nurses and aides were exceptional as well!! They were all patient, caring, always had a positive attitude and a smile! They all did their jobs very seriously but always made time to check on her and see if she needed anything. They would take the time to chat and joke with her. The aides were always in tune with her rehabilitation progress and knew what she could and couldn’t do. Aside from not getting the chance to say goodbye to the morning staff, I think her only regret was that she couldn’t bring this wonderful staff home with her! I hope we never need another rehab facility, but if we do, I know where she will be going! Thank you all again for everything!
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