518 N 21st Ave, Caldwell, ID 83605, United States
My Aunt moved into this facility in January 2019, and just passed away October, 2024. She resided in the memory care section, as she had Alzheimer's. She was treated well by all the staff and help. She was not a happy camper to say the least, yet they all loved her. Sometimes things would come up missing, but more likely things would appear in my aunts' drawers, that were not hers. This was due to a lot of patients who wander, and happens in all of these facilites. We usually found them in someone's room. The last few years, however, we have never seen many "wanderers". I only found two facilities with lockup, which is what my aunt needed, as she would escape if she could. The rooms are LARGE, and they all have windows. Very important for mental health. I found no other homes with that. It is very open and clean. They have room to sit, watch tv, or wander. When I first put her in, this facility was not considered a nursing home, so if your loved one needed extra help getting up and assistance, as they became weaker, I would have had to place her in an actual nursing home. However, the policies were changed, and she was allowed to stay to the end of her life, with a little help from hospice near the end. I am so thankful. As for the cost, compared to other facilities, this is the most affordable. Finding this nice facility was an answer to prayer. I give it 5 stars. Thank you . Thank you. Thank you.
Read More ReviewsMy Aunt moved into this facility in January 2019, and just passed away October, 2024. She resided in the memory care section, as she had Alzheimer's. She was treated well by all the staff and help. She was not a happy camper to say the least, yet they all loved her. Sometimes things would come up missing, but more likely things would appear in my aunts' drawers, that were not hers. This was due to a lot of patients who wander, and happens in all of these facilites. We usually found them in someone's room. The last few years, however, we have never seen many "wanderers". I only found two facilities with lockup, which is what my aunt needed, as she would escape if she could. The rooms are LARGE, and they all have windows. Very important for mental health. I found no other homes with that. It is very open and clean. They have room to sit, watch tv, or wander. When I first put her in, this facility was not considered a nursing home, so if your loved one needed extra help getting up and assistance, as they became weaker, I would have had to place her in an actual nursing home. However, the policies were changed, and she was allowed to stay to the end of her life, with a little help from hospice near the end. I am so thankful. As for the cost, compared to other facilities, this is the most affordable. Finding this nice facility was an answer to prayer. I give it 5 stars. Thank you . Thank you. Thank you.
I must say this facility is beautiful and clean. Very modern and cozy. Unfortunately it doesn't show the lack of management and uneducated, untrained staff that you trust your loved ones to. My father was here for two years. Was told they couldn't take him back after a recent hospitalization. Too much care needed and had been that way for awhile. Management told the hospital physicians that they were doing more than they should and staff were getting hurt transferring him to his wheelchair. Never once did the manage contact his family about this issue. Now that he is moved out I get a huge bill for damages including new carpet. Carpet actually damaged because when they would drain his catheter bag the staff would leave the valve open and urine would spill all over my father and the floor. When I had concerns about a few things I would reach out to the manager and would always get the universal answer of " I will look into that and call you back". That never happened. There is constant staff turn over. Four head nurses in those two years and countless floor staff, which clearly points to a management issue. My father was diabetic and I was told they can meet his dietary needs. He gained 50lbs in two years! They higher uneducated staff to pass out your loved ones medications. On the job training is not a substitute for pharmacology knowledge when you are handling medications. Floor staff did not know patient transfer techniques. If the floor staff called you to report any injuries they were always rude and unprofessional. Amazon packages sent to my father for his supplies were often stolen. I have delivery confirmation but they never ended up in his room. They claim they can transport your loved one to appointments but that is restricted to two days a week for a very small window of time. If you want your loved one to stay here do your research. This place is nothing more than a babysitter service. Every time I have entered the facility management and staff are sitting around gossiping call lights ringing off the hook.They will pass your loved ones medications to them. They will make sure they get to their meals. But absolutely do not expect anything more than that. All for the low cost of $4100 per month This place has great potential but that will only come if they get rid current management and higher educated trained floor staff. I took pictures of my dads room after moving his stuff out. Thousands of dollars worth of damage? What a freaking joke.
My Mom and dad both were residents at Grace in Caldwell. I always knew going in and visiting that this was going to be the best place for them. The nursing staff was wonderful & administrative staff went above and beyond making sure my mom and dad were cared for and happy. We are so appreciative of all that the Grace Community did for my parents and our entire family.
I have been impressed with the warm setting and friendly staff at Grace in Caldwell. I love the variety of activities available for residents and care given. Our family can rest easy knowing Nanny is in good hands. ❤️
I recently moved my mom into Grace Caldwell. I couldn't have asked for a better experience. Management and staff have communicated with me exceptionally well, and as importantly they communicate with one another. They have made mom a part of their family and I couldn't be happier.
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