901 S Hastings Dr, Bloomington, IN 47401, United States
It is a great place for elderly people. The food is very good with a small but good selection. The staff is very good. They treat my mother like they would treat their parents or grandparents. A great place.
Read More ReviewsIt is a great place for elderly people. The food is very good with a small but good selection. The staff is very good. They treat my mother like they would treat their parents or grandparents. A great place.
The staff there are amazing.The facility is clean. Unfortunately, the food and service in The dining room It's really terrible. They have trouble Keeping in wait staff and often will have other staff fill in period. They're always run out of Several items. Sometimes they run out of the special. Sometimes they run out of very normal things. It feels like my friends are constantly compromising. At 1 point they even had a sit in to Complain. Their salads are Based on iceberg lettuce and they have very few Vegetarian options. I'm concerned For my friend's health due to her being Pescatarian. They definitely need more options. For all of this they pay about $10000 a month. I'm very disappointed in the dining situation because eating is such an enjoyable part of They're alive and now they will live in the facility potentially for the rest of your life. Sometimes I will bring them dinner to try and compensate.
Absolute terrible customer service! They don’t return phone calls when they say they will when making a request for a resident. My sister and I live out of town and have called several times daily for three days asking them to make sure our mothers cell phone was turned on and plugged in to charge so we could speak / FaceTime with her. Each time they say they will and will call us back but we have yet to receive a call back. I finally reached someone today who assured me her phone was dead and not being charged. She said they plugged it in after three days of not being able to speak with our mother. Our mother has been there for more than a year and we continue to get additional charges every month for items I’d expect to be included in an “Assisted Living” facility, ie, medication, meal delivery etc. I highly recommend looking elsewhere.
Absolutely LOVE this place. It's new, clean, upbeat, and has tons of things to do for the residents. In addition, they have a great work staff who is always willing to help. I work here and love my job, everyone is so friendly and caring. I would be lucky to end up at a senior living community like this!
Gentry Park is a beautiful Assisted Living community. The Garden homes are lovely and grounds are beautiful. The main building has a movie theater, library, coffee shop, exercise room and lots of others amenities.
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