5433 Leary Ave NW, Seattle, WA 98107, United States
We could not be happier that we found Gencare Ballard for my mother. Her quality of life increased dramatically from her previous situation. She has blossomed socially, physically and emotionally. The staff is caring and attentive. The range of activities and opportunities are diverse and engaging, both in-house and around Seattle. We give our highest recommendation!
Read More ReviewsWe could not be happier that we found Gencare Ballard for my mother. Her quality of life increased dramatically from her previous situation. She has blossomed socially, physically and emotionally. The staff is caring and attentive. The range of activities and opportunities are diverse and engaging, both in-house and around Seattle. We give our highest recommendation!
While Ballard Landmark is a nice facility, anyone that truly needs assisted living may find it lacking. While the staff is amazing, they are stretched very thin to the point that the residents may suffer. In repeated letters to the on-site management, these issues have not been fully addressed. If you are looking for assisted living "light", this is probably as a good a place as any.
The Ballard Landmark is truly a gem of a place. I sincerely think it is the best residence community out there. The care-giving team is the best of the best and they are like friends to my mom. The food is good, the units are nice (my mom has a patio unit where she tends to her plants and loves it!), there's an amazing wellness facility (including salt water pool). The location is easy to navigate and the Ballard area has lots to do (including regular Sunday Farmers Market). The entire staff is friendly and they genuinely seem to like working there and genuinely like the residents. It feels really good to trust in this community and know that my mom is in a good place. Other places out there are less sincere and we know the difference.
The Ballard Landmark is the best thing that has happened to my Mom. She is so happy with the staff. They are very helpful and courteous! They decorate continually and always have interesting functions and day trips. There are also theme nights in the dining room. The residents are also very nice. I enjoy visiting because the staff gets to know you. We couldn't be happier. The walking area around the building is great too. Old Ballard is very interesting and my Mom walks to her Dr and the grocery. They also have shuttle rides to where she needs to go. A++++++++++++!!!!!!!!!!!!!!
We were SO EXCITED to get our Mom into the Ballard Landmark! It was not as our friends had told us. Mom started Assisted Living in November... now it's almost August... they billed her for it but she did not receive the care, a missed communication between the staff. They promised an accounting and a credit then didn't do it. The kicker that finally made us decide to move Mom.. she is in Hospice and Hospice changed her medication, when it arrived at the Ballard Landmark, the front desk tossed it in a drawer and left it there for a week... I kept checking her mail box then finally asked the front desk and they had the package the whole time. Confusion and empty promises seem to be their new trademark. Very Disappointed. Very Sad.
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