716 S Fair Oaks Ave, Pasadena, CA 91105, United States
Mrs.Shela is the best person in the facility she is very attend to all the needs of everyone individually, and she's always in a good mood. When I leave I will miss her very much.
Read More ReviewsMrs.Shela is the best person in the facility she is very attend to all the needs of everyone individually, and she's always in a good mood. When I leave I will miss her very much.
If I could give this place a ZERO! I would!!!! This place is a HELL HOLE!!! They have no compassion for the elderly and I’m willing to bet they abuse them! We placed my great grandmother in their care, my GREAT grandmother!! She’s 90!!! They did show her any care whatsoever! We went to visit her on Friday, we found her ON THE FLOOR! CRYING! NAKED! In only a diaper!!! We immediately called for help! And asked them to call 911. When asked what had happened, how did she end up on the floor?! They had no answer! They don’t even know how long she was left that way! they didn’t remember who or when she was last check on! THEY KNEW NOTHING!!! But those beds have railings on them, so I doubt that my dear old sick and fragile great grandmother was able to do that on her own… which makes me outraged beyond words. Luckily she didn’t break any bones but she has a hugeeee bruise on the side of her head!!! So disgustingly rude and unprofessional. We have filed a complaint, placed a police report, & are now seeking legal action. This place needs to be SHUT THE EFF DOWN! DO NOT TRUST THIS PLACE WITH YOUR LOVED ONES!!!!!
My mom was a patient there for 8 days in October 2021. Very friendly and caring staff. Large portions of hot meals three times a day, too much food for senior appetites. The place has signs of wear with equipment and could use new wheelchairs, walkers and remodeled bathrooms. No private rooms.
Experienced LACK of accountability. Our patient went in only for rehap purposes; body perfectly fine. GOT some sort of RASH! Super DIFFICULT to contact on site social worker, Qutie Illusive. Experienced LOST/MISSING BRAND NEW SLIPPERS, phone cord adapter, his phone Even Came up Missing, but Reappeared when we Matter of Factly demanded answers. The LAST STRAW is that a Birthday Cake was thrown out EVEN While Patient's Name and Patient's CONTACT Information was WRITTEN on the Bag. Negligent Negligent Negligent
This place is absolutely horrible. I've been trying to go to the bathroom for 7 days out. And they'd be glad of me you don't ever see any staff they're always hiding. That's just crazy. I don't know what to say. But this place is horrible horrible. I don't know what else like a discard would pretty close to it god
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