7800 Liberty Ln, Seminole, FL 33772, United States
From our first contact with Shannon to helping us navigate the decision making process, to moving in and beyond, Freedom Square and Shannon are top notch! I highly recommend Freedom Square for anyone considering their next move in retirement for themselves or a loved one. It turned out to be the best decision for my Mom. She is very happy which makes all of us in her family happy!!
Read More ReviewsFrom our first contact with Shannon to helping us navigate the decision making process, to moving in and beyond, Freedom Square and Shannon are top notch! I highly recommend Freedom Square for anyone considering their next move in retirement for themselves or a loved one. It turned out to be the best decision for my Mom. She is very happy which makes all of us in her family happy!!
I’d like to send a great big, “thank you” to the staff in the Independence Bldg where my parents resided. After my mom passed suddenly, Wellness Center Director, Vicki, worked her magic to get my dad moved to the assisted living building in just a few days, which still seems impossible. My dad told me she just brought him a lamp (& crawled under the table to attach an extension cord & plugged it in) for his dining room table, which was the only thing missing, since he has such low vision, & couldn’t see his meals. We felt her caring, thoughtfulness, & kindness throughout our difficult week, & it is rare to find it,especially at this level nowadays. I’d also like to thank Nurse, Alice & Receptionist, Vanessa, for all they did for my parents. They are both exceptional at their jobs as well.
Merrilyn Toerner, director of Sales and Marketing is a five star human being. She handled my moms transition so smoothly. Her kindness, patience and understanding mannerisms were very comforting. She even took my call and handled my concerns while she was enjoying family time on her day off. We truly feel the love she has for the residents. Tee Jay in the dining room adds a very welcoming touch to everyone entering the dining room. He exudes joy and happiness. He makes sure all meals are prepared well and everyone leaves the dining room feeling well nourished and happy. The grounds are spotless. The buildings are very clean. Mom loves her apartment. The housekeeping staff are so kind and respectful. Thank you for providing a special place for mom and a place for us to visit her.
Horrible place. NEVER send your loved ones to Freedom Square. The Assisted living is anything but. The Aids sit in the lounge on their phones while patients have their call lights on and are calling verbally for help. There are a few Aids for 30-40 people. Unfortunately, my loved one is trapped there, with their "life care" guarantee. A huge admittance fee was paid for this, in addition to exorbitant monthly rent. The "amenities sheet" that you are given has all kinds of promises that are broken immediately. We had to hire EXTRA help to correct the mistakes that Freedom Square makes on a daily basis. Upkeep is minimal, the washing machines and dryers are frequently out of order. The hall carpets have stains. The food service frequently forgets ordered items her helpers have to go to the dining room to obtain the forgotten items. Sometimes, the entree is missing. NEVER go there. NEVER! I am so sorry that my loved one is there. Don't make the same mistake. Ignore the good reviews, they were probably written by staff or paid reviewers.; I have witnessed everything I have written about. Terrible place and expensive. I would give Freedom Square a zero rating if I could.
I am extremely pleased with FS assisted living and it's exceptional staff. From the get go, I knew my mother was going to be in good hands. Eric K (who is such a kind and caring individual) answered all of my questions before I could ask him. He treats everyone there as if they were his family. And that's a bonus in my book. I, unfortunately, don't know the names of everyone that has been involved with taking care of and helping my mom, but each and every one of them is fantastic. They makes sure she's taking her meds, dressing and eating. And the facility itself is a great place to live. There is always some sort of activity or entertainment, which keeps the residents occupied and social. They also have a nice outside village with a small restaurant, hair salon and Drs offices. There is also a lovely pond with ducks and Bella, the black swan. All in all, FS is an amazing facility with a kind and compassionate staff. I know my mother is safe and happy.
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