117 Old Soldiers Ln, Frankfort, KY 40601, United States
Well someone's families laundry is just sitting out in the rain Arrived and the head nurse was yelling at my mother in law. She hadn't had a bath in over a week. Had zero way of communicating with anyone. Was hung up on repeatedly when called to ask about her. When I asked to speak to the social worker I was told I could walk my ass to the front of the building and find her myself.
Read More ReviewsWell someone's families laundry is just sitting out in the rain Arrived and the head nurse was yelling at my mother in law. She hadn't had a bath in over a week. Had zero way of communicating with anyone. Was hung up on repeatedly when called to ask about her. When I asked to speak to the social worker I was told I could walk my ass to the front of the building and find her myself.
I'm a patient now and never thought I'd be so disappointed in my life. The quality of help, food, and a few other things is just appallingly by some standards. Sorry but I can't wait to get out of here and pray I don't ever have to return.
This facility has a very bad odor , all nurses should been banned from cellular usage while working in the facility. They have a lack of work ethic bathing patients, (regardless of refusal) (due to being rough with the patients) The state law requires bathing either way so therefore I highly recommend a four or five star facility.. health care professionals must be compassionate about health care
Only send someone here if you want them to suffer. Terrible staff that don't know what they're saying half the time. Was told my grandmother was perfectly fine and her illness according to them was all in her head. She died a week and a half later. Additionally my wife's grandmother had passed away years ago directly because of thier negligence. Between pnemonia going unnoticed for weeks to let a fall risk patient get up on thier own, leading to a serious decline directly caused by them. They're awful there, and again I cannot express enough, do not send your loved ones here.
You’re supposed to get a shower on Tuesday and Friday. This doesn’t happen and my mother in law went 11 days and 12 days without out a shower. She’s lucky if she gets one shower a week. You don’t get ice like you’re supposed to. There’s mice. They won’t change your bedding. It’s like a prison.
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