14401 Woodmere Ct, Centreville, VA 20120, United States
In March 2023, I moved my mother into Forest Glen Senior Apartment community in Centreville Virginia. What a fantastic, new, cheerful and secured facility with great staff. Ms. Nhu-Y (leasing manager) was extremely professinal, caring and helpful during the entire application and move-in process. Her assistance made the application verification process easy. Ms. Nhu-Y also provided us other great information such as Fairfax county Meals on Wheels and other social services for seniors adults that we were not aware of. She is very busy but always take time to welcome my mother and my family members during visits.
Read More ReviewsIn March 2023, I moved my mother into Forest Glen Senior Apartment community in Centreville Virginia. What a fantastic, new, cheerful and secured facility with great staff. Ms. Nhu-Y (leasing manager) was extremely professinal, caring and helpful during the entire application and move-in process. Her assistance made the application verification process easy. Ms. Nhu-Y also provided us other great information such as Fairfax county Meals on Wheels and other social services for seniors adults that we were not aware of. She is very busy but always take time to welcome my mother and my family members during visits.
Nuh-y was the most amazing lady to deal with! When speaking of patience, kindness, and knowledge that is her mantra and I commend her for how much kindness she gives others to make them feel great. Making my mom feel happy means more to me in this world than words can say and I know she is a wonderful person 👏! Beautiful building and amenities too , but Nuhy-y makes the community what it is today sincerely!
Nhu-Y was amazing! She understood our rushed time frame and helped us with every step. She made the impossible possible! The whole place looks clean and new; I know my mom will love it!
My parents experience living in Forest Glen has been wonderful. Ms Nhu-Y Johnson was so informative and helpful during the tour. We were amazed by all the community amenities & how clean and spacious the units were. From my first conversation with her to set up our first appointment and the many calls and visits until my parents were ready to move in. There was not one question left unanswered. I can say that our decision to choose Forest Glen was because of Ms. Johnson, the leasing manager at Forest Glen. Also, many thanks to all the management staff, who seems to have built a truly positive culture at Forest Glen for all the fortunate tenants. It has been incredibly kind, warm, and informative from the start. Thank you from Mark & my brother Curtis
My mother-in-law has been a resident now for 2.5 months and I purposely waited to give a review once she was settled in. The best part of the process was working with Nhu-Y in the Leasing Department. She worked quickly, efficiently and communicated well, which we appreciate! After the move, it feels that all communication has been completely cut off. I have submitted work orders through the proper tool that have not been acted on at all. No one has ever answered the office line (excluding the leasing department), I’ve left numerous voicemails and have never received a response. I have only seen the office door in building 2 locked and closed with the blinds down, even when the lights are on. I understand this may be done for safety reasons but there must be a way to communicate with the staff. I have also sent emails to the offices and have never received a response. There was an emergency request which I called the after hours line and spoke to an answering service and the issue was addressed, which was very much appreciated! Also disappointed that we were told there would be activities in the Community Rooms, so far there has only been an ice cream social. I was really hoping for more organized activities for the residents and would love to volunteer with coordinating and leading this for them. I would highly recommend a stop sign at 3-way intersection adjacent to the under cover parking and trash dumpster, for a safer flow of traffic. Lastly, the apartment and building itself is clean, comfortable, quiet and feels safe.
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