845 First Colonial Rd, Virginia Beach, VA 23451, United States
My family has felt so assured with the professionalism and personal care that my mother has received. First Colonial Inn has brought us in as part of their extended family. They have shown us that our latter years in life can be enjoyable and relaxing.
Read More ReviewsMy family has felt so assured with the professionalism and personal care that my mother has received. First Colonial Inn has brought us in as part of their extended family. They have shown us that our latter years in life can be enjoyable and relaxing.
Have left 2 work orders at front desk.1st one has been put in over 3 weeks about replacing the sidings glass door to his balcony can’t see out of because it has lost its seal between the two glasses can’t be cleaned.2nd the outside balcony wooden rails and bottom wooden supports to the underside of the decking needs replacing painting want take care of safety of weight on the balcony.Thanks if these work orders can be done shortly.APT #268 2nd floor.
I've been at this place several times through agency. Today was the worst thanks to their employee Abby who was rude and used a rude tone of voice over something that I needed to do my job. I haven't been here in over a month so I haven't had my login with me because I don't go here like I do other facilities. So I was looking for the supervisor Abby to get my login and for at 20 minutes total I could not locate her. I been to the medication office then on AL to ask an employee who said he will message her and ask her to come to the medication office which she never came. I then went to memory care in which an employee called her via phone and this was the conversation. " Abby wya because Kesha from Kare is looking for you - why what do she want- idk where are you - I'm up front, where she at- she's in memory- why is she in memory she belongs on the 2nd floor- idk Abby just see what she wants please -I will meet her upstairs. Then she meets me upstairs after abt 8 minutes and asks you looking for me what do you want. I expressed I messaged her boss on the app and asked her to count me out. She said well that's how I talk and I said well being rude is not tolerated and I'm not going to be talked to or about any kind of way. She didn't wanna count me out her boss messaged me and said Abby stated she wasn't talking about me and was joking with keya. Aht aht don't lie to your boss Abby. Now the joke is on you. Her boss asked me to call her I did explain what happened and she stated Abby has no choice but to count me out. Jazmin you were amazing but Abby needs to be trained on professionalism because as I expressed it may be another situation and that is cool in a supervisor position. Be blessed like I said y'all can DNR me I don't want that experience again.
Inna was amazing! We all loved the tour and my family is so excited to join the First Colonial family.
Wonderful time on that beautiful day yesterday at the Halloween party & parade, etc. !!!
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