1120 E 7th Ave, Mitchell, SD 57301, United States
My grandpa resides at Firesteel & the care he receives has been compassionate & dedicated. During his bad days, they pay close attention to his pain & create a solid care plan to make him comfortable. On his good days, the team is always around to boost his spirits, listen to his stories, and make him feel at home. I wouldn’t hesitate to recommend Firesteel for any of my loved one’s future care!
Read More ReviewsMy grandpa resides at Firesteel & the care he receives has been compassionate & dedicated. During his bad days, they pay close attention to his pain & create a solid care plan to make him comfortable. On his good days, the team is always around to boost his spirits, listen to his stories, and make him feel at home. I wouldn’t hesitate to recommend Firesteel for any of my loved one’s future care!
My Mom lives at Firesteel and we haven't had any bad experiences. She loves all the nurses and aides, and they love her too. She really hates the food though! But that is just her tastes, whenever I've eaten with her, I thought the food was fine.
Almost a year ago I had to move my parents from assisted living to a long term care facility. I wanted to have them as close to Sioux Falls as possible but was unable to find anyplace in a 50 mile radius. I was very hesitant about moving them 70 miles away but I did end up moving them to Firesteel. Little did I know at the time that this is where they were meant to be! Firesteel is wonderful facility. The staff is amazing!! They treat my parents with a kindness and respect that is amazing. My parents are incredibly happy there which makes it much easier to be 70 miles apart. I feel so very blessed to have found such a wonderful home for them. I visit as often as I can but when I can't be there, I know they are being well taken care of.
Truly one of the worst nursing homes. They ignore calls outright and are extremely rude. The manager and head of nursing are horrible to deal with. Some put on a facade of kindness but as soon as you make a complaint, you're told the resident is 'crazy' and a liar. They have put my loved one in very uncomfortable positions more than once. His health and comfort come last. Avoid this place! Update: My dad recently passed away. He developed sepsis while under Firesteel's care and it was only discovered when he went to an Orthopedic Clinic for an appointment. He was in and out of consciousness that morning and Firesteel ignored his symptoms. Thank goodness for Avera sending him on to the ER. At least I got an extra month with him but that’s not saying much. Do not trust your precious loved one here.
One star rating is over doing it, it was the only way I could write a review. Zero stars is what they deserve. My dad was sent here for cardiac rehab in 2022 after a heart attack. Knowing that he had dementia and needed extra help especially with the rest room and with feedings, he was completely neglected. He caught Covid on top of it all, and when I expressed my concerns about him with his nurse, asked her to call an ambulance to have him taken to the hospital, she gave me attitude, told me that it wasn't my call. When she finally gave in, gave EMTs fake vitals. He passed less than a week later. Bottom line, I won't send ANYONE who means anything to me there!!!
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