8411 S 28th St, Fort Smith, AR 72908, United States
They need more knowledge and continuing education to take care of any patients with dementia. My father was moved 4 times in 6 months in this home. It sure didn’t help his dementia. We never saw the activities director to try to give him activities to help his adjustment or even for distraction. Administration never walked the halls or introduced themselves. Administration kept themselves locked in their offices. DON need to be more hands on and involved.
Read More ReviewsThey need more knowledge and continuing education to take care of any patients with dementia. My father was moved 4 times in 6 months in this home. It sure didn’t help his dementia. We never saw the activities director to try to give him activities to help his adjustment or even for distraction. Administration never walked the halls or introduced themselves. Administration kept themselves locked in their offices. DON need to be more hands on and involved.
My mother entered this facility in the rehab section in 2023 and transitioned into long term care for about 6 months before leaving to spend her final days in hospice care in early 2024. This facility was clean and provided adequate care. We did have some issues with assorted things, but when I contacted the facility with my grievances, they were corrected. If your family member is there, you must be proactive in this way. I would like to thank Jessica in transportation for being particularly kind- her empathy is palpable and she is a beautiful soul. I would also like to thank the lady in housekeeping (I did not learn her name) who sang Happy Birthday to my mother in Spanish- she was very touched by this small, but sweet gesture. Rhonda the social worker was very responsive when I had concern over some things and I appreciated that. The final thing I want to bring up is something I promised my mother I would follow up on- it is the food. In her words, some of the food she was presented with "looked liked something the dog threw up." I was present for many meals that she was served, even took photos of some of the meals, so I can attest to the low quality of the food. Dinner may be something like a piece of lunchmeat on very stale white bread, with a cup of canned soup. Or a scoop of watery tuna on a wilted lettuce leaf. Hotdogs with what looked like the cheapest wieners. Pears from a can, that were hard for mom to chew- two nights in a row. How do you even get hard canned pears unless you are using the cheapest possible products? The food was neither fresh nor healthy in any way whatsoever. First of all, for sick and elderly patients, nutrition should be a primary concern. I can't imagine anyone in rehab getting the strength they need from this substandard food, and for the long-term residents, well, food is one of the last pleasures they may have in life. I can imagine they feel like they are little better than dogs or prison inmates with the quality of food they are given at this facility. Considering the basic cost of being at this nursing home is around $8,000 per month, one would think that healthier, more appetizing food would be provided. Obviously this is not the fault of the nurses, aids, housekeeping or even the people preparing the food. This is an administrative issue and no doubt a way to cut care costs to increase profits for the corporation. To reiterate, the care was adequate. I could sleep at night knowing my mother was being attended to, and that meant a lot. There is definitely room for improvement, especially in regards to the food and I do hope this review reaches someone in administration.
The residents are taken very good here in my opinion! but with my experience with working here for a few months I’ve experienced favoritism amongst the cnas which is a big reason why I left the management and charge nurses let certain people get away and do what they want. I was coming down with the flu and was working with a fever temp of 102 and so was an other aide and she got sent home right away but it took for me to vomit to be sent home and this happened back in February..also they will keep you pinned on a hallway and other aides avoid working on certain halls and pick n choose where they want to want to be placed and sometimes they would go around and ask other nurses to still get their way! There was also a lot drama amongst the girlies and very messiness!! And where I worked my eating schedule was so thrown off bcuz I couldn’t get on my break til so late into the shift which was 9-9:30ish and by the time I went to lunch I wouldn’t even have an appetite anymore bcus im exhausted to even go grab something to eat by then but for the most part outside all those issues it remotely bad compared other nursing facilities I worked but it just wasn’t for me, i got burnt out In a very short period of time and the pay wasn’t worth it to me anymore either they I thank you for my overall experience at Fianna but I will continue my journey elsewhere!
My grandmother was at Fianna Rehab and the facility is very clean and ALL of the staff is AMAZING. My grandmother was treated with respect and love by everyone. The staff is very helpful and loving. She was well fed and entertained. It does not have the appearance of a Nursing Home. They treat everyone like family. I would highly recommend this facility to everyone!!
I was there the food stunk! And I didn't get the care I needed right left after 3 days there.
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