4949 Ogletown Stanton Rd, Newark, DE 19713, United States
Excelcare at Newark has a unique community feel, enriching activities and caring staff. My 87-year-old mom feels like she is part of a family. She regularly participates in fun activities like chair yoga, daily exercise, bingo, cards and book club. I can tell that every team member genuinely cares about the residents. The Maintenance Manager now lives on site and is available to help. That gives me and my mom great peace of mind especially when her keys slipped off her walker down the elevator shaft! The focus lately has been on improving meals and so far, they are accomplishing their goal. Proactive communication to residents and families has been hit or miss. The Director is extremely responsive to questions or concerns though. Excelcare at Newark is a community I would recommend; it has worked out well for our family.
Read More ReviewsExcelcare at Newark has a unique community feel, enriching activities and caring staff. My 87-year-old mom feels like she is part of a family. She regularly participates in fun activities like chair yoga, daily exercise, bingo, cards and book club. I can tell that every team member genuinely cares about the residents. The Maintenance Manager now lives on site and is available to help. That gives me and my mom great peace of mind especially when her keys slipped off her walker down the elevator shaft! The focus lately has been on improving meals and so far, they are accomplishing their goal. Proactive communication to residents and families has been hit or miss. The Director is extremely responsive to questions or concerns though. Excelcare at Newark is a community I would recommend; it has worked out well for our family.
Shout out to Chandler who was able to take an overly stressful situation and turn it into a smooth transition. She treated us like family from the very first conversation. She has been attentive, accommodating, and gone above and beyond to ensure we were all well informed and comfortable with this next phase of life. The building is well kept, spacious, and offers a community feel with a wide variety of events for it's residents.
The staff here is amazing! They are so kind to my mom, and she is receiving great care and therapy.
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