202 Mowbray Rd, Willoughby NSW 2068, Australia
It’s never easy when your loved one moves to nursing home care, but I have nothing but good things to say about our experience at Estia Willoughby. The decor is art deco which makes it feel more like a home than a nursing home. More importantly, the staff are very kind, helpful and caring and made the difficult transition from home to nursing home as stress free as possible. Meals are good & it’s lovely to be able to occasionally share a meal together in the garden, or in the dining room with the other residents. There are lots of activities and the staff make sure my husband is able to join in the ones he is interested in. Weekly outings on the Estia bus & the morning tea provided on the outing are a bonus. Thank you to everyone at Estia Willoughby for your ongoing care.
Read More ReviewsIt’s never easy when your loved one moves to nursing home care, but I have nothing but good things to say about our experience at Estia Willoughby. The decor is art deco which makes it feel more like a home than a nursing home. More importantly, the staff are very kind, helpful and caring and made the difficult transition from home to nursing home as stress free as possible. Meals are good & it’s lovely to be able to occasionally share a meal together in the garden, or in the dining room with the other residents. There are lots of activities and the staff make sure my husband is able to join in the ones he is interested in. Weekly outings on the Estia bus & the morning tea provided on the outing are a bonus. Thank you to everyone at Estia Willoughby for your ongoing care.
I am so lucky that when my Mum needed care that we were offered a place at Estia in 2016. Over the 6 years she lived there I knew she was safe and well cared for. A year ago my Dad also became a resident at Estia and recently passed away after a short illness. Over the years all the staff have always been incredible kind and caring. A special mention goes to the wonderful Lifestyle team that offer an incredible array of activities.
My sisters and I agree that mum is in excellent care. The staff are especially proactive in looking after mum's health but also in her quality of life. During the past 4 years, mum has enjoyed the food and we are pleased to see that she has gained weight. There are a lot of activities enthusiastically organised for the residents. These are well attended be the residents. Quite often on my weekly visit, mum is not in her room but involved in a word game, high tea, bingo or chatting in the garden with another resident. She receives a far greater variety of activities and health care than I could offer her at home. She tells me despite her early dementia, that Elizabeth Lodge is her home now and that she is very comfortable there.
We are really appreciative of the lovely, caring staff at Estia. They have done such a good job at making our father feel so welcome and at home, having moved in 2 years ago. The Lifestyle team go to tremendous effort in keeping the event calendar full and varied, and being very accomodating of one off requests such as small family celebrations. Never have I seen a table set so beautifully than for my father's birthday party! Thank you to everyone at Estia Willoughby - your effort and care is truly appreciated. Myles
I hold their services in the highest regard. They provided exceptional care for my father, who had dementia, until his recent passing. The level of care he received was outstanding, and the staff treated both him and our family with incredible compassion and understanding throughout his time there. We are deeply grateful for the empathetic and professional support we experienced
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