6898 S 2300 E, Salt Lake City, UT 84121, United States
Escalante at Coventry Retirement Home is a wonderful place for older adults to live. The staff is friendly and caring, making sure residents feel comfortable and safe. The rooms are clean and spacious, and there are lots of activities to keep everyone engaged. The meals are tasty, and the community is warm, making it feel like home. It's a great choice for anyone looking for a supportive and welcoming environment.
Read More ReviewsEscalante at Coventry Retirement Home is a wonderful place for older adults to live. The staff is friendly and caring, making sure residents feel comfortable and safe. The rooms are clean and spacious, and there are lots of activities to keep everyone engaged. The meals are tasty, and the community is warm, making it feel like home. It's a great choice for anyone looking for a supportive and welcoming environment.
It has taken me a few days to write this review because it’s so important to me to do it justice. Even now, I’m not sure I can find the right words to express what the team at Coventry has done for our family—more specifically, for my 80-year-old dad, whom we love and adore more than anything. This will be a bit long, so please bear with me, as so many people have been involved and incredibly supportive. I want to recognize as many efforts as I can. My dad had been staying at a rehab facility in Sandy for some medical conditions (Parkinson’s and an amputation). He was making great progress, and we knew it was time for him to graduate to assisted living. We toured many places, but the moment we walked into Coventry, we just knew he would be happy there. My dad had about three weeks left before he could be medically released from the rehab facility. We signed the papers with Coventry, wrote the check, and began counting down the days to moving day. Unfortunately, we ran into an unexpected situation. The rehab facility where he had been staying became neglectful in his care, which led to an ER visit. I’ll spare the details, but the first thing that came to my mind was to call Ashlee at Coventry and see if they could let him move in sooner. I can’t fully express how helpful EVERYONE at Coventry was in coming to our aid. • Ashlee helped accommodate our request and ensured the apartment was ready sooner than planned. • Jenna, their wonderful in-house nurse, immediately reached out to discuss medications, prep work, and details about his primary care physician. She covered everything we needed to make the transition smooth. • Mickey, the Executive Director, not only chatted with us during our initial tour but went above and beyond when I was moving my dad’s belongings in. He saw me carrying a box and insisted on helping, walking it up to the room himself. • Angela, another incredible team member, offered to help carry items as well, and in between her rounds, she expressed her willingness to support us in any way possible. • Keith greeted me with keys and a warm smile, walked me through the apartment, and even provided a welcome basket. He assured me that if we needed anything, he was there to help. Their concierge team at the front desk is always kind, welcoming, and smiling. We had lunch with my dad, and the food was fabulous. The activities are abundant, and the residents we met were so genuine and kind. The property is beautiful and well-maintained, but what truly makes Coventry stand out is the INCREDIBLE staff. Every call, text, or email to their team has been answered promptly and thoughtfully. If you’re looking for a place where your loved one will be well cared for, enjoy their surroundings, and be supported by compassionate people, Coventry is the place. Thank you, Escalante at Coventry. You’ve given our family such peace of mind, and we are beyond grateful.
My father has residence here at Coventry. I believe it is a home for him where they are not only available and attentive; but the staff seems to care for all the residents and that means a lot. Thanks! The food is prepared well and tastes good. Where my wife was (for a while) some of the staff didn't seem to care, and it was very frustrating for her... this place is totally opposite! Great job!!!
Escalante is an excellent facility with an outstanding team. I've been truly impressed by Mickey and the entire staff—they are incredibly welcoming, kind, and professional. Their dedication creates a warm and supportive environment. Highly recommend!
First I do want to thank all the staff for the help with my grandfather for the short time he was there. While your staff is friendly and has what is a hugely important and exhausting job overall we were left unimpressed by the care or lack thereof. My grandfather’s room was hardly ever cleaned although we were told cleaning was part of our rent. There was feces smeared on his toilet and sink for multiple weeks and I checked back daily to see if it would be fixed. Communication lacked with my grandmother in critical moments and many of his belongings were misplaced with some we have still not found. In my grandfathers last hours the med techs lacked any ability to let me know when my grandfather had received medication or what he was on and honestly the best part of being there was outside hospice support. While I appreciate everyone there and the job they do I am disappointed in the service received for the price we paid and had to continue paying for 14 more days even after he died. Overall, it seems as though there is a training problem with staff and the responsibilities to care for the elder and I’m sure they are paid horribly for the job required. Honestly if your family member needs a high level of care this is absolutely not the place. The lack of attention the residents get is clear and ultimately my grandfather suffered the consequences.
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