54 S Washington St, Tiffin, OH 44883, United States
This facility is pretty to look at but if your loved one has Alzheimer’s Disease or Dementia, I am concerned over lack of Activity programming on the 4th floor. There is great lack of communication between staff from the Nurse Aides to the nurses to administration. They rarely addressed my 8+ complaints over my Mom’s care….well really LACK of it. One nurse in particular was exceptionally rude and condescending. I had problems with Mom’s laundry, dietary issues, problems with getting her hair washed or showers done, and her being in bed so much of the day. Literally out of 14 out of 15 visits to her, I walked in to find her in bed all but one of those visits. I came to see her different hours on different days and found the same result. Lastly all administration dropped the ball on answering if their facility accepts Medicaid when your loved one runs out of money. ***Need to add on here. We moved her into another, far better facility, and their Nursing staff at Elmwood at the Shawhan or person in charge of sending info on my Mother, to the next facility, dropped the ball and only sent her medication list and financial info. There was no effort to share any info with them on my Mom’s ongoing stomach pain, GI Dr. notes, upcoming Endoscopy appt, Dr’s facility notes, past medication list of what she had been on while she was in their care, etc. I would NOT recommend this facility to anyone. They just kept forgetting to take care of important things and did not provide my Mom’s next facility with ANY continuity of care. I had to call the Ohio Dept of Health in multiple times and Ombudsman. The best thing I can do is give this review so other families can decide if they want this facility. We went down a road of unacceptable and negligent care, in our opinion.
Read More ReviewsThis facility is pretty to look at but if your loved one has Alzheimer’s Disease or Dementia, I am concerned over lack of Activity programming on the 4th floor. There is great lack of communication between staff from the Nurse Aides to the nurses to administration. They rarely addressed my 8+ complaints over my Mom’s care….well really LACK of it. One nurse in particular was exceptionally rude and condescending. I had problems with Mom’s laundry, dietary issues, problems with getting her hair washed or showers done, and her being in bed so much of the day. Literally out of 14 out of 15 visits to her, I walked in to find her in bed all but one of those visits. I came to see her different hours on different days and found the same result. Lastly all administration dropped the ball on answering if their facility accepts Medicaid when your loved one runs out of money. ***Need to add on here. We moved her into another, far better facility, and their Nursing staff at Elmwood at the Shawhan or person in charge of sending info on my Mother, to the next facility, dropped the ball and only sent her medication list and financial info. There was no effort to share any info with them on my Mom’s ongoing stomach pain, GI Dr. notes, upcoming Endoscopy appt, Dr’s facility notes, past medication list of what she had been on while she was in their care, etc. I would NOT recommend this facility to anyone. They just kept forgetting to take care of important things and did not provide my Mom’s next facility with ANY continuity of care. I had to call the Ohio Dept of Health in multiple times and Ombudsman. The best thing I can do is give this review so other families can decide if they want this facility. We went down a road of unacceptable and negligent care, in our opinion.
I have two friends there and have never been to a nicer assisted living home. It is like being in my own home. Beautifully decorated and they even have an awesome ice cream parlor for the residents .The food is amazing and the staff stay till retirement age.The residents love the facility and I have already told my loved ones that I want to live there when I am no longer able to care for myself. Hats off to the staffing for loving and taking care of my friends.A special thank you to The owner and administration team.
This facility is beautiful. Always decorated for the holidays. The staff really cares about the residents. We have very little turn over which says wonders about the management at this facility.
My husband has resided at The Shawhan for a little over one year. I have nothing but compliments..intake process was smooth (yes, emotionally difficult), the nursing staff fabulous, his primary caregiver is amazing, housekeeping does a great job and let me not forget the delicious food! Walking in to a warm and inviting facility is a truly amazing experience, Yes, it feels like a hotel... with activities for those that want to participate, Friday happy hour, ice cream parlor, a gorgeous outside patio...the list goes on and on.
My Mother is there and she loves it. She enjoys the activities and she says the food is good. She said she does not feel like she is in a nursing home. She was in a nursing home before we moved her there.
