10330 W Thunderbird Blvd, Sun City, AZ 85351, United States
My friend just downsized and moved here to these independent living condos, inviting me to a delicious meal. I liked the way they displayed the entrees before we entered the dining room as they all looked so appetizing. I had the catfish and fresh, not overcooked string beans as well as the freshest tasting cream of mushroom soup I have had in a long time; however, the roll was lacking in quality and freshness, and the butter in the foil pack was too cold and hard to spread. My friend's sandwich was accompanied with what looked to be freshly made chips. It was so pleasant to have cloth tablecloths and everything served in an eye pleasing manner with friendly service. The view from her condo is so lovely as it overlooks the courtyard. On another occasion I had toured a unit which overlooked the lake, which was also very pleasing to view, so I'd look for one or the other if I were considering to move there. The location is convenient with the Valley Metro Rte. 138 and 106 nearby, 3 local restaurants that you could walk to, Sun City's Lakeview Rec Center and Viewpoint Lake Park just down the street, Banner Boswell Hospital across the street, and Lakeview Methodist Church across the other street. They hold regular art shows in their hallway gallery and I have enjoyed attending them since non-residents are invited. I only wish they would allow non-residents to buy a meal there just as Royal Oaks does in their main building since I think it's good for residents as well as non-residents to meet some new people and chat a bit. I think they should allow residents to have a pet if they want since pets are important for those living alone in their latter years and are great spirit lifters. This is a spacious facility and a designated area would be a great addition. In lieu of that, a nice aquarium in the lobby would be an appreciated touch. It is a true condo complex and those choosing to live here would do well to take an active role in governing it as part of the community and not just leave it to others and complain.
Read More ReviewsMy friend just downsized and moved here to these independent living condos, inviting me to a delicious meal. I liked the way they displayed the entrees before we entered the dining room as they all looked so appetizing. I had the catfish and fresh, not overcooked string beans as well as the freshest tasting cream of mushroom soup I have had in a long time; however, the roll was lacking in quality and freshness, and the butter in the foil pack was too cold and hard to spread. My friend's sandwich was accompanied with what looked to be freshly made chips. It was so pleasant to have cloth tablecloths and everything served in an eye pleasing manner with friendly service. The view from her condo is so lovely as it overlooks the courtyard. On another occasion I had toured a unit which overlooked the lake, which was also very pleasing to view, so I'd look for one or the other if I were considering to move there. The location is convenient with the Valley Metro Rte. 138 and 106 nearby, 3 local restaurants that you could walk to, Sun City's Lakeview Rec Center and Viewpoint Lake Park just down the street, Banner Boswell Hospital across the street, and Lakeview Methodist Church across the other street. They hold regular art shows in their hallway gallery and I have enjoyed attending them since non-residents are invited. I only wish they would allow non-residents to buy a meal there just as Royal Oaks does in their main building since I think it's good for residents as well as non-residents to meet some new people and chat a bit. I think they should allow residents to have a pet if they want since pets are important for those living alone in their latter years and are great spirit lifters. This is a spacious facility and a designated area would be a great addition. In lieu of that, a nice aquarium in the lobby would be an appreciated touch. It is a true condo complex and those choosing to live here would do well to take an active role in governing it as part of the community and not just leave it to others and complain.
My father lived in this community at the end of his life. He was not an easy resident, and caused problems, but he paid his bills. He ended up passing away while living at El Dorado and the way my family was treated after he passed was some of the most callous and cruel behavior I’ve ever witnessed. We found out after he passed that the HOA at El Dorado had a law suit filed against my father and his estate. Once we discovered this we offered to settle for the exact amount they were asking for. Instead of accepting the offer, they continued to drag out the lawsuit, forced my family to retain counsel, incur legal fees and work through the administrative workload of an estate lawsuit. There was absolutely no reason to do it, other than punishing the family of a person they didn’t like. Abhorrent behavior by the director and leaders of the medical staff who should absolutely not be involved in the care or housing of elderly people. The best thing that could happen to this place is it gets acquired by some PE firm and stripped for parts, sold for real estate profits.
$2000 a month for a single resident. $2500 for a couple. It's a little steep since you have to purchase your own unit. My dad purchased a 2 bedroom for $150k. For the $2000 a month, he received one meal a day, one hour a week housekeeping, and a very long walk to get to the dining room or out to the parking lot. They have a nurse on grounds. And a couple of times he needed to call the nurse for assistance. She was unable to actually help him as she was not allowed to give oxygen, take vital signs, or assist with injections. Each time, she ended up calling me to take him to Boswell hospital (which is right across the street, thankfully). After my dad died, we were informed by El Dorado that we'd have to continue paying the $2000 a month, even though services would not be rendered. You'd think we would at least get the one dinner a night, but no! It took us several months to sell his unit and we had to drop the price by over $50k. If residents wonder why their property values continue to plummet, well, it's because descendants have to lower the prices to sell and get out from under the $2000 a month payments! I'm thankful that dad never needed to go into assisted living. We would not have been able to afford $3000-4000 a month plus $2000 a month to El Dorado for nothing. I would also add that my dad grew tired of eating in the dining room. He liked the people working there, but the food choices became monotonous. He'd gladly jump at any chance to not have to eat there. I think he ate more at our house than he did at El Dorado's dining room. He had mobility issues that worsened over time. Toward the end, he required the use of a walker and portable oxygen. Making the trek from his unit, down a long hallway, taking the elevator, and then down another long hallway, made each visit to the dining room, or lobby, such an incredible struggle. I also noticed a noxious odor in the hallway leading toward my dad's place that lasted a couple of months. It smelled like rotting meat and fruit. El Dorado must have been aware. They cleaned the carpet a couple of times, but it didn't help in the least. It may have been coming from someone's apartment. Though, I guess there's nothing they can do about the cleanliness of individual units.
El Dorado seemed like a dream come true for me and my wife. They had everything we wanted: food, cleaning, transportation, and health care. They also had some fun amenities like a golf course, a library, a pool, and a billiards room. But it turned out to be a nightmare! First of all, the condos are way overpriced. You have to pay between $90,000 and $200,000 for a 2-bedroom condo that is so small that you can barely fit a queen bed in each room. The kitchen is tiny and the living room is cramped. You have to get rid of most of your stuff because there is no storage space. And on top of the outrageous condo prices, you have to pay monthly HOA fees of $2,500 for two people. These fees go up whenever El Dorado needs to repair something or decides to make some unnecessary changes. And what do you get for these fees? Mediocre services. The only services I used at El Dorado were food, cleaning, and health care. The food service only gives you one meal per day per person, but the food is bland and the portions are tiny. The only good thing about the food service is that the staff is friendly and can cater to my dietary needs. But be careful, because they expect you to “donate” some money to their Christmas fund, which is really a Christmas bonus that El Dorado doesn’t want to pay them. The cleaning service does a great job of cleaning the condo once a week. They clean everything: the kitchen, the bathrooms, the floors, and even change the bed sheets. But there was a problem with the hallway outside my condo. It smelled horrible. It was like a mix of a dirty diaper, rotten fruit, and a decomposing corpse. The health care service was probably the worst thing I ever experienced at El Dorado. They have an RN on duty 24/7, but she can’t do anything! One night, my wife told me she was running low on oxygen in her oxygen tank. I called the nurse and asked her to refill it, but she said they didn’t have any oxygen on site. Luckily, my wife had enough oxygen to last until the next morning, when we got her tank refilled. I wish they had told us that before we moved in, so we wouldn’t have to risk my wife’s life. I also heard from other residents that the nurse can only read the instructions on a pill bottle and call 911 in an emergency. I doubt she can even take blood pressure readings for residents. I don’t understand why El Dorado would hire an RN if they are going to limit her abilities and prevent her from making any changes. My wife and I only stayed there for two months, and luckily we didn’t sell our house in Sun City, so we moved back there in December–the house where we had no mortgage and hired our own cleaner and landscaper. We also cooked and ordered our own food from Grubhub, which was tasty and filling. The downside, however, was that we had to sell the condo and pay those high HOA fees until then. We sold the condo in June; by then, we had lost about half of our money in our checking account. In conclusion, DO NOT LIVE HERE! The people who run this place are clueless and uncaring. They only care about taking more of your money. THINK WISELY!
People live in fear, the food is nasty, they use canola oil and seed oils, their fish is farm raised, the vegetables taste like fresh out of a can. the front desk lady, Maria is mean, treats people terribly, why she hasn’t been fired is amazing, I have ideas but won’t speculate. I don’t blame Maria, I blame the manager for allowing this. I live out of state and visit my parents there and travel with my 15 pound dog. Maria is nasty and won’t let me enter, my parents have to meet me out front on the extreme heat. So I got an ESA letter and next time I passed her, same thing she’s having a fit about my small dog, I said here is my letter, she said that doesn’t matter, I asked for the manager, said in a meeting, I said I’m going to my parents apartment, tell your manager if has a problem to come to the room and I will talk to him and nobody came. Everybody hates her And remember to save 500 dollars each year for the suggested tip to employees at Christmas
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