5511 Fishcreek Rd, Stow, OH 44224, United States
My Dad entered the facility at the end of March 2024 and passed away September 2nd 2024. This man did not like to bother the staff for anything, and I know he didn't ask for much as he'd call me to come change his ostomy bag at times or to assist him with something. He would complain that even when he'd push the button, it would take an hour for someone to respond. He called me one time as his ostomy bag was leaking and I found out he was laying in his own feces for hours!! Even Becca verified that his call button was pushed at 5:30 am and he waited to call me until 7 because he didn't want to wake me up. For the most part, I learned to pick my battles. The staff were friendly enough and helpful, but the cleaning team left a lot to be desired. Early on, he was able to change his own briefs and place them in the trash and he could go to the bathroom and empty his ostomy. They were supposed to take out his trash daily. I can't count the times I had to take out his trash...or go looking for can liners as they would not put a new liner in it if they did empty the trash. Eventually my Dad became bedridden. The staff would open his window and adjust the room temp because of the smell and he would get cold...and they wouldn't come back to close the window, and he was unable to get to it himself. I had to put a sign on the window and temp to leave it alone! Well, if they took the trash out like they were supposed to, daily, it wouldn't have been so bad. His bed linens were supposed to be changed weekly and once he was bedridden, unless I tracked someone down to assist me with changing them, he'd have stayed in his dirty sheets. They would go and check on him over night, but then leave the big room light on! I had to put signs up to remind them to turn it off! Cut to the chase....My Poppa passed on Labor Day, 9/2/24, and a day later, we were clearing his room, and I had to go and track down his wheelchair!! THEY WENT INTO MY DEAD FATHER'S ROOM THE DAY AFTER HE DIED AND TOOK HIS WHEELCHAIR!!! I had no words and still fume about it to this day! I should not have had track down anything from that man's room! Today, November 12th of 2024, over the last month, I've been asking for the prorated rate of Dad's rent back for the month of September since we had his room cleaned out by September 4th. I received a response back in October that they would be following up with the home office. I've reached out twice this month with no response. I DID put a nanny cam in his room but should have left it functioning after he passed and was taken away so I could see who may have taken what once he was gone. I suggest you do the same wherever you choose to place your loved one. It's an Ohio law that you can!
Read More ReviewsMy Dad entered the facility at the end of March 2024 and passed away September 2nd 2024. This man did not like to bother the staff for anything, and I know he didn't ask for much as he'd call me to come change his ostomy bag at times or to assist him with something. He would complain that even when he'd push the button, it would take an hour for someone to respond. He called me one time as his ostomy bag was leaking and I found out he was laying in his own feces for hours!! Even Becca verified that his call button was pushed at 5:30 am and he waited to call me until 7 because he didn't want to wake me up. For the most part, I learned to pick my battles. The staff were friendly enough and helpful, but the cleaning team left a lot to be desired. Early on, he was able to change his own briefs and place them in the trash and he could go to the bathroom and empty his ostomy. They were supposed to take out his trash daily. I can't count the times I had to take out his trash...or go looking for can liners as they would not put a new liner in it if they did empty the trash. Eventually my Dad became bedridden. The staff would open his window and adjust the room temp because of the smell and he would get cold...and they wouldn't come back to close the window, and he was unable to get to it himself. I had to put a sign on the window and temp to leave it alone! Well, if they took the trash out like they were supposed to, daily, it wouldn't have been so bad. His bed linens were supposed to be changed weekly and once he was bedridden, unless I tracked someone down to assist me with changing them, he'd have stayed in his dirty sheets. They would go and check on him over night, but then leave the big room light on! I had to put signs up to remind them to turn it off! Cut to the chase....My Poppa passed on Labor Day, 9/2/24, and a day later, we were clearing his room, and I had to go and track down his wheelchair!! THEY WENT INTO MY DEAD FATHER'S ROOM THE DAY AFTER HE DIED AND TOOK HIS WHEELCHAIR!!! I had no words and still fume about it to this day! I should not have had track down anything from that man's room! Today, November 12th of 2024, over the last month, I've been asking for the prorated rate of Dad's rent back for the month of September since we had his room cleaned out by September 4th. I received a response back in October that they would be following up with the home office. I've reached out twice this month with no response. I DID put a nanny cam in his room but should have left it functioning after he passed and was taken away so I could see who may have taken what once he was gone. I suggest you do the same wherever you choose to place your loved one. It's an Ohio law that you can!
I am speaking for the Hubbard family. We had a family member staying at Eden Vista during her final days. Her care was absolutely amazing. The nurses, assistants, and housekeeping were so wonderful. We couldn't have had better care for our loved one. We were beyond thankful!
Plenty of food and it was very good. Entertainment was great. Bingo was fun. Staff of the facilty was very polite and helpful.
We recently moved my mother into The Landing of Stow. The staff has been so kind and welcoming. You can tell they truly care about their residents. It really feels like a family atmosphere. My mother loves all the different activities they offer and says the food is delicious. We couldn’t have picked a better home for her.
I have been very happy with The Landing of Stow for both my mother (age 89) and my mother-in-law (age 92). My mother moved into Assisted Living in May, 2020, and when I was looking for a facility for my mother-in-law in the Fall of 2021, I did not hesitate one bit to move her from her condo in Warren, Ohio, to The Landing of Stow. Due to a decline at one point for both moms, they were moved to the Memory Care neighborhood and both were on hospice care for awhile. However, due to the excellent care provided by the caring staff at The Landing of Stow, as well as outside providers, they are both now living back in Assisted Living….a real rarity….to continue to live their best lives going forward. The ENTIRE managerial staff is warm and welcoming to the residents and family members alike. In fact, they make it a point to interact with the residents and to call them by name. As for the floor caregivers who provide the daily care to the residents, they are wonderful as well. In addition, I would be remiss if I did not give a shout out to the receptionists, food service, housekeeping, the beauty salon, and maintenance employees, too. The Activities Director is always coming up with unique ideas for the residents’ enjoyment. Bingo is huge at The Landing of Stow! The activities that the residents enjoy in both Assisted Living and Memory Care are meant to be fun, but to also “keep things moving” both mentally and physically. In addition, The Landing of Stow offers on-site Physical and Occupational Therapies. In my case, the moms have worked with both PT and OT, and Melissa and Jessica are wonderful. As the sole family member responsible for both moms, I don’t know what I would do without such a supportive Landing of Stow “family” as the ladies continue on their respective journeys.
