111 Rivers Edge Dr, Matamoras, PA 18336, United States
I had to go 3 times a week to shower my husband because skilled nurses and aids didn't know how to do it with a neck brace on. They also " forgot" to tell me I had to switch to community Medicaid, he had duel medicare and Medicaid, so now I'm paying a bill. The apologized, but how do you miss that? I wish I had kept him home and just had therapist come to the house. Only 1 hour a day therapy anyway. He passed a month later, but boy they want their money. I wouldn't recommend for short term rehab.
Read More ReviewsI had to go 3 times a week to shower my husband because skilled nurses and aids didn't know how to do it with a neck brace on. They also " forgot" to tell me I had to switch to community Medicaid, he had duel medicare and Medicaid, so now I'm paying a bill. The apologized, but how do you miss that? I wish I had kept him home and just had therapist come to the house. Only 1 hour a day therapy anyway. He passed a month later, but boy they want their money. I wouldn't recommend for short term rehab.
The staff here are very cold, callous, and uncaring. One of my family members was admitted here for rehab after a short term hospital stay. Upon admission he was able to walk short distances with assistance. Within two weeks he had declined so significantly he was a lift in and out of bed and was so disoriented he didn’t recognize his own family. Multiple times we tried to communicate with the staff that something was seriously wrong, and each time we were dismissed. It came to the point where we as a family had to sign our family member out ourselves to seek appropriate care. This resulted in a week long hospitalization to treat multiple infections and abnormal labs that the staff at Delaware Valley failed to recognize. I wouldn’t send an enemy here let alone a loved one. If you do have a loved one here be prepared to fight tooth and nail for proper care, as every concern you raise will be dismissed every step of the way. These people simply do not care, all they want is Medicare reimbursement, if that comes at the expense of your loved ones health they don’t mind.
I was here about 2 years ago, didn't really like it at first but recovered quickly and went home. This past year I've been to several, starting in Yonkers n.y. making my way closer to home. 4 different rehabs with no real therapy. I have to say this place is by far the best, the most important thing for me was feeling safe. I felt very safe and the staff cared about their patients. The food was okay but I didn't mind. I just wanted my life back. It didn't take long, the therapy was wonderful, they just wanted the best for their patients. If you want to get better and back home, I highly recommend this place, I would feel comfortable leaving my family members there, knowing they will be taken care of and not just left to sit in a wheelchair or lay in bed all day. These places are not all the same. Once again I highly recommend them. God bless and Thank you for all you do. 🙏
Physical Therapist were excellent. The rest of the place is awful they don't care about the patients. My dad was there for 20 days and declined while he was there. They were told multiple times something was wrong but did nothing. Ended up pulling him out and taking him to Wayne were he was admitted because he was very sick
I placed my cousin here 20 days ago. I couldn't have asked for a more caring staff all the way from the administration to the aides. I was there when he arrived by ambulance and was in the room with the nurse who checked him over and was impressed by how thorough she was. I came everyday and was always greeted with smiles and given updates on how his day was. When he passed, I was hugged by some of the staff and told how wonderful it was to have him there. Highly recommend the facility.
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