396 Dorsey Dr, Grass Valley, CA 95945, United States
There are definitely cleaner facilities. It smells like feces as soon as the door to patients opens.
Read More ReviewsThere are definitely cleaner facilities. It smells like feces as soon as the door to patients opens.
I had the pleasure of touring Crystal Ridge with Bridget. She was amazing, answered all my questions and made me feel tight at home. All of the staff were very welcoming and the patients all seemed happy and well taken care of.
I was a patient, unfortunately, at this terrible, horrible, understaffed institution. I knew how awful was because I had been a patient twice at Golden Empire which was Great! …at Crystal Ridge I couldn’t even get water to drink..after a complaint to obudsman (sp) after I was discharged…my friend who was admitted months after I left had water bottles for each patient…from my complaint. Don’t be fooled with a tour to get you to sign your elder loved ones in this dreadful place. This was just 1 of the horrible conditions. When I was being discharged to go tryo Golden Empire they Made me sign for services I NEVER RECEIVED to get paid more from Medicare and my secondary like Physical Therapy and Laundry! I NEVER SAW A PT AND MY SHEETS WERE NEVER CHANGED AND NEITHER WAS MY GOWN!! I ALSO NEVER SAW DR GILL ONLY HIS NP When I refused to sign they said they would come back tomorrow to see if I changed my mind…This is a corrupt
Crystal Ridge Care Center is doing a wonderful service for our family. The office staff is helpful and friendly. They will give you the information you need to understand how the system works, why they are that way. The care giving staff is friendly and helpful. In addition to their job, they are affectionate with the residents. The meals are well planned & executed in a nice environment. Activities are planned for every level of ability. I recommend Crystal Ridge Care Center for the ones you wish that you were able to care for and had the skill set to do so.
So far so good! I've been here not even a week and I honestly enjoy it way more than being in a hospital.
More Senior Care near Grass Valley, California
